Oracle Application Support Analyst

2 days ago

Macquarie Park New South Wales, Australia iCHGROUP Full time $104,000 - $130,878 per year

We're looking for a proactive and detail-oriented Applications Support Analyst with knowledge about the Functional side of Oracle applications to join a leading Global icon.

In this role, you'll be the go-to expert for troubleshooting, user support, and system enhancements, working closely with stakeholders to deliver reliable and efficient application performance within the supply chain and Warehouse operations.

If you enjoy working in a collaborative environment, thrive on solving complex issues, and are committed to continuous improvement, we'd love to hear from you

Responsibilities include:

  • Provide end-user support and training for Oracle E-Business Suite and related applications
  • Troubleshoot and resolve application issues, liaising with IT teams as needed
  • Document support procedures and maintain training manuals
  • Log, track, and manage service requests effectively
  • Test application integrations and updates, including third-party systems and patches
  • Participate in month-end support activities to ensure successful Oracle EOM processing
  • Analyse and resolve client-raised issues within defined service levels
  • Utilise Oracle development tools such as TOAD and SQL for support tasks

Other requirements:

  • Oracle ERP (E-business Suite) Applications knowledge
  • Strong analytical and problem-solving skills
  • Ability to build strong working relationships
  • Effective verbal and written communication skills

Qualifications, skills and experience required:

  • Minimum 5 years' experience in application support, working in a large organisation or similar role.
  • Prior experience working with SQL and PL/SQL
  • Communicating effectively with all customers

Hours are 7:00am to 3:30pm Monday to Friday. So, an early finish:)

TAKE YOUR CAREER TO NEW HIEGHTS IN 2025 with a global Co invested in Australia.

Please call or text in confidence Ron Harrop on for additional information; or simply apply below.

iCHGROUP

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