Guest Experience Host

4 days ago

The Sebel Palm Cove Coral Coast, Australia Travel + Leisure Co. Full time $60,000 - $80,000 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go Where Joy Is In The Journey

Discover a career fuelled by possibility at Travel + Leisure Co.  If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Sebel Palm Cove team today as a Guest Experience Host & Face to Face Lead Generator.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding

  • Subsidised private health insurance (following successful probation completion)

  • Discounted hotel stays across Australia, Fiji, New Zealand

  • Great career development opportunities

  • Monthly, Quarterly and Yearly Recognition Programs

How You'll Shine

As a Guest Experience Host & Face to Face Lead Generator, you will be at the forefront of creating memorable experiences while driving sales. Your primary responsibilities will include:

  • Generating sales appointments for our sales centers located at our amazing resorts and via livestream

  • Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered

  • Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process

  • Clearly articulating the benefits of travelling within the Travel and Leisure community

  • Meeting targets and KPIs as set by the business

What You'll Bring

To be successful in this role, you will be:

  • Genuine passion for customer service and the local area

  • Ability to meet KPI's as set by the role.

  • Excellent communicator with strong interpersonal skills

  • Enthusiastic, self-motivated and positive individual

  • Immaculate presentation and professional grooming standards

  • High levels of computer literacy

  • Previous experience with a PMS system (Opera) advantageous

  • Have the ability to recognise and solve problems in the workplace

  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

  • Guest Experience Host

    4 days ago

    Palm Cove, Queensland, Australia Travel + Leisure Co. Full time

    OverviewWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Experience Host

    4 days ago

    Palm Cove, Queensland, Australia Travel + Leisure Co. Full time

    OverviewWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Experience Host

    4 weeks ago

    Palm Cove, Queensland, Australia Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Guest Experience Host

    3 weeks ago

    Palm Cove, Queensland, Australia APVC Holdings Pty Ltd Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Guest Experience Host

    3 weeks ago

    Palm Cove, Queensland, Australia APVC Holdings Pty Ltd Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Guest Experience Ambassador

    3 days ago

    Palm Cove, Queensland, Australia beBeeCustomer Full time $60,000 - $75,000

    Delivering Exceptional Guest ExperiencesWe are seeking a charismatic and enthusiastic individual to join our team as a Guest Experience Host & Face to Face Lead Generator.The successful candidate will be responsible for delivering exceptional customer service, generating sales appointments, and building rapport with guests to ensure a seamless experience.You...

  • Guest Experience Host

    2 days ago

    Gold Coast, Australia Mondrian Full time

    **Company Description** Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and...

  • Guest Experience Host

    3 weeks ago

    Sunshine Coast Regional District, Australia The Otway Fly Pty. Full time

    What you'll bring to the teamFor the first time, Animal Crossing: New Horizons is teaming up with SEA LIFE ANZ for a new live, interactive experience. This partnership allows guests to discover incredible marine life alongside some of the game's most beloved characters.We are looking for enthusiastic people to join the team at SEA LIFE Sunshine Coast as...

  • Guest Experience Host

    2 weeks ago

    Sunshine Coast Regional District, Australia The Otway Fly Pty. Full time

    What you'll bring to the teamFor the first time, Animal Crossing: New Horizons is teaming up with SEA LIFE ANZ for a new live, interactive experience. This partnership allows guests to discover incredible marine life alongside some of the game's most beloved characters.We are looking for enthusiastic people to join the team at SEA LIFE Sunshine Coast as...

  • Guest Experience Host

    2 days ago

    Sunshine Coast Regional District, Australia SEA LIFE Full time $40,000 - $60,000 per year

    What you'll bring to the teamFor the first time, Animal Crossing: New Horizons is teaming up with SEA LIFE ANZ for a new live, interactive experience. This partnership allows guests to discover incredible marine life alongside some of the game's most beloved characters.We are looking for enthusiastic people to join the team at SEA LIFE Sunshine Coast as...