Care Partner Support Officer

Company description:

Grampians Health exists to serve our communities across the Grampians region, providing complete care as close as possible to people's homes.

Job description:

About the Role

We are seeking an enthusiastic Administration Officer to provide effective and coordinated administrative support for participants accessing the Support at Home, Linkages, Commonwealth Home Support Program, and Support for Carers Program. This role plays a vital part in assisting participants and Care Partners with the coordination of services, ensuring a smooth and supportive experience.

Skills & Experience

• Recent experience in a busy administrative environment, including customer service, phone enquiries, and appointment scheduling.
• Knowledge of (or ability to acquire skills in) accounts payable, accounts receivable, and financial management functions.
• Strong organisational skills with the ability to review and improve office systems and procedures.
• Proficiency in developing and maintaining both manual and computerised systems.
• Excellent communication, interpersonal, and presentation skills, with the ability to build effective working relationships while maintaining confidentiality.
• Understanding of consumer-directed care for older and younger adults living in the community.

To see a full copy of the Position Description please click here.

Interested?

Click APPLY or contact Kristy McGennisken, Manager Community Options on for a confidential discussion.

We are actively seeking candidates and will review applications as they are received. Applications will close once the position is filled.

About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Horsham Region

Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region. With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play. Horsham offers affordable housing, education and accessible community services.

With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore.

If you are dreaming of a career change with country lifestyle, Horsham is the place for you. To learn more about Horsham please click - Visit Horsham

Diversity and InclusionAll appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.