Regional Coordinator

About Orange Sky

At Orange sky we are on a mission to Positively Connect Communities and we do this by providing the world's-first free mobile laundry and shower service to people experiencing homelessness. We offer a platform for everyday Australians to connect by creating a safe, positive and supportive environment for people who are too often ignored or who feel disconnected from the community.

The Role

Are you passionate about making a real difference in the community? As we continue to grow our reach we are looking for a new superstar to help us to continue growing our impact. This remote role sits within our dynamic Operations team, where you'll play a key part in ensuring our services run smoothly, our volunteer teams are thriving, and more people in need receive our support.

As a Regional Coordinator, you'll be the go-to person for volunteer leaders, service partners, and stakeholders, working behind the scenes to keep our mobile laundry and shower services running like clockwork. You'll be building relationships, driving new initiatives, and helping us create even more positive connections in the community.

In particular you will be responsible for:

• Managing volunteer leadership teams
• Maintaining the quality and consistency of service, safety, and culture throughout the services in your designated region, which includes incident and risk management
• Management & roll out of new shifts and services
• Monitor volunteer satisfaction and develop programs to ensure a great experience
• Manage volunteer leadership performance through service audits & performance reviews on a regular cadence
• Develop relationships, collegiality and be the point of contact for all volunteer leaders within your designated area
• Relationship management with service providers, partner organisations, local councils, government, funders and other stakeholders as necessary to continue to promote and grow the work of Orange Sky in your region.
  Identifying opportunities and gaps in service delivery and applying your subject matter expertise to addressing these

Convinced this is the role for you? Tick some boxes

The ideal applicant will have experience in a similar role within a fast-paced environment, ideally within the not for profit sector and working with a large volunteer base. Moderate travel will be required ( average monthly 3- 4 nights ) to undertake service visits , engage and celebrate , review potential new locations and to meet with current a nd potential new partners and SPs .

Additionally, they will ideally have;

• Demonstrated experience running volunteer programs and / or leading teams
• Relevant tertiary qualifications, or equivalent experience in community services or customer services
• Outstanding interpersonal skills with a demonstrated ability to communicate with a highly diverse range of people and manage a large and diverse workforce
• Well-developed written skills , problem-solving ability and agility to learn and use new systems
• Ability to travel and work flexibly as required
• Excellent time management skills and the ability to manage complex and competing demands and meet deadlines
• Ability to work both independently, and within a team
  Proactive attitude, and a genuine passion for our cause

Why Orange Sky:

At Orange Sky, we're all about helping people be the best version of themselves and ensuring you are "Better for being Orange" and that includes our friends, our volunteers, and our staff too. When you join us, you'll get:

• A supportive, purpose-driven team that knows how to have fun
• An attractive and fair remuneration with salary packaging of up to $15,900 tax free per year
• A paid-out rewards scheme, additional gifted leave days & performance perks
• Flexible approach to work
• Personal growth opportunities through our 'My Career Pathway'
• Professional development fund (both formal and informal learning opportunities)
• Fitness Passport memberships on offer for you and your family to help support a healthy lifestyle;
• 6-12 weeks paid parental leave for primary care givers and 1 week for secondary caregivers, including superannuation in addition to the 18 weeks paid parental leave from the government. Plus support for parents returning to work;
• Dog friendly offices - bring your (furry) best mate with you to work
• Additional leave including Orange Sky public holiday and gifted leave for high performance;
• Wellness initiatives and an Employee Assistance Program (EAP)
  And the warm fuzzies that come from doing something that really matters

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Still keen?

Click the apply button to submit your application. Read the position description here or for more information please contact Emma from the People & Engagement Team