Child and Family Manager

• Great opportunity to play a vital role and contribute to a vibrant, agile agency that supports the wider community
• Share your leadership expertise and bring your passion for supporting and assisting a highly skilled team
• Full Time Permanent Role
• NEMA Orange Door - Heidelberg and Epping based on Wurundjeri Country

Who we are?

Kids First is a child and family services provider and early years education specialist. We have proudly been at the heart of community care in Victoria since 1896.

Our proud history is matched with a progressive mindset as we continually deliver Australian-first and sector leading programs designed to strengthen family relationships, support healing and recovery from trauma and set children up for brighter futures.

We nurture an inclusive and rewarding culture that attracts and retains talented people, bound to a common purpose. Built on our legacy of more than 125 years of community service, we actively support our people to make a significant difference to the lives of children and families. Every. Single. Day.

A little about the role

Kids First Australia have an exciting Child and Family Manager position working within NEMA Orange Door; a multi-agency hub that delivers high quality, safe and effective responses, in partnership with Family Safety Victoria (FSV).

The Orange Door Support and Safety Hubs (Orange Door) were established as a recommendation from the Royal Commission into Family Violence and refer to the new access points for women, children and young people who are experiencing family violence, or families who need assistance with the care and wellbeing of children, to access the services they need to be safe and supported.

The Orange Door aims to be accessible, safe, and welcoming and provide quick and simple access to services and supports. The Child and Family Manager (Orange Door) role has an important role in fostering solid, beneficial working relationships with its partner, to ensure best outcomes for the Orange Door's clients.

The primary purpose of the Child and Family Manager (Orange Door) role is to work in partnership within a matrix management model to provide effective, efficient, and professional operational management of the Kids First team in The Orange Door.

What we are looking for:

• Tertiary qualifications in social work, psychology or social science or another related field.
• Highly developed management skills including managing staff appraisals, supervision, coaching and feedback to ensure staff are supported, developed, and engaged to provide optimum practice and service delivery.
• Demonstrated experience in motivating and supporting staff in a change and reform environment including high-level organisational skills in change management.
• Contemporary knowledge of relevant government policy and research in respect to evidenced based services for children, parents, and families.
• Excellent communication and interpersonal skills.
• Current Working with Children Check (WWCC).

Why join us?

This is a fantastic opportunity to be part of a collaborative and outcomes focused culture within an independent not-for-profit organisation that has a legacy of more than 125 years community service.

How we reward you:

• Be part of an organisation that truly lives its values.
• Kids First understands the importance of flexible working and has a policy to support this.
• Be nurtured in your career, including professional development in specialist evidence-based models.
• Enjoy 'not for profit' benefits such as salary packaging to increase your take-home pay.
• Option to opt in for RDOs.
• 3 days of Summer Leave.
• Purchased leave and portable long service leave options.
• Access our Staff Wellbeing Program.

Want to know more?

For further enquiries about the role please contact Monique Yeoman at

Want to apply?

You can access a full position description and apply for this role by visiting us at: & enter ref code:

Please include a Cover letter & a copy of your CV, which must list two professional referees.

Applications close 30 November 2025

Kids First is an Equal Opportunity employer that respects and values diversity and inclusion. Kids First welcomes everyone to apply, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation, and physical ability.

Kids First is a Child Safe Organisation, employment is conditional on satisfactory referee checks, a current Working With Children Check, National Criminal History check, proof of the right to work in Australia and a pre-employment medical (if applicable).