Collections Officer

2 hours ago

Perth, Western Australia dbded2ac-8c4e-4f66-be7d-2b0b3b0600bc Full time $60,000 - $90,000 per year

We have a new opportunity for you to join our Finance team and grow with us. Our ideal candidate is eager to learn, adaptable to change, and thrives in a fast-paced environment. You will have to focus on high quality, timely outcomes and be able to work independently as well as a part of a team.

Based in our head office in West Perth the Collections Officer would be responsible for the proactive management and recovery of outstanding customer debts. The position focuses on direct collections activity, resolution of disputes and maintaining accurate debtor records.

In this role you will be responsible for

  • Investigate and resolve discrepancies impacting the recovery of outstanding invoices.
  • Collaborate with the broader finance team to address complex issues and contribute to process improvement.
  • Collaborate with Accounts Receivable Officers to ensure customer accounts and records are accurate

Skills You'll Bring

  • 2 years' experience in Debt Collection or a Accounts Receivable role
  • Attention to detail, accuracy and capacity to problem solve
  • Excellent interpersonal and communication skills
  • Strong time management and organisational skills
  • The ability to work collaboratively as part of a multidisciplinary team, and independently to self-manage and meet deadlines
  • Ability to maintain professional and respectful relationships with work colleagues and customers and provide quality customer service
  • High level of computer literacy including proficiency in Microsoft Office suite of programs.

Be rewarded for your success
When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

  • Purchased Leave Option
  • Fitness Membership discounts
  • Discounted Health, Pet, Home and Content Insurance
  • Access to external confidential counselling from an Employee Assistance Program (EAP) provider

About APM Group
We're a diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
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