Product Manager

2 weeks ago

Sydney, New South Wales, Australia DoxAI Full time $100,000 - $140,000 per year

ABOUT DOXAI

At DoxAI, we enable businesses to automate processes with our AI-driven digital solutions. We are the go-to company supporting all businesses including large corporate and government to replace legacy systems and rapidly deploy AI Digital Services. We eliminate manual repetitive workflows supported by scalable platforms that seamlessly propagate new business opportunities within a competitive and compliance-controlled environment.

THE ROLE

We are looking for a
Product Manager – AI Services
to join the DoxAI team. This role is central to shaping the future of our AI product suite, driving innovation across document intelligence, automation, and machine learning solutions.

As Product Manager, you'll be both strategic and hands-on: a passionate advocate for our products internally and externally, with a focus on delivering seamless end-to-end customer experiences. You'll own the product backlog, define priorities, and collaborate with cross-functional teams to bring AI-powered products to market successfully.

KEY RESPONSIBILITIES

  • Define and maintain the
    Product Backlog
    , balancing customer needs, commercial value, and technical feasibility.
  • Develop
    commercial models and business cases
    to validate hypotheses and guide decision-making.
  • Act as the
    voice of the customer
    , ensuring user-centric product development and continuous improvement.
  • Contribute to
    brand and product strategy
    , aligning innovation with business objectives.
  • Facilitate
    workshops with Technology, Business, and AI Research teams
    to align requirements, scope, and delivery.
  • Analyse and document
    business and functional processes
    using standard methodologies and tools.
  • Translate business needs into
    functional designs and AI-driven solutions
    , leveraging DoxAI's system capabilities.
  • Oversee project workstream deliverables, ensuring quality control and sign-off.
  • Collaborate with
    UX/UI Designers, Technical Leads, Data Scientists, and Vendors
    to ensure smooth execution.
  • Prepare detailed
    documentation
    (process maps, requirements, data flow diagrams, specifications).
  • Participate in
    testing and validation
    to ensure high-quality delivery of AI products.
  • Work closely with
    CEO, CTO, CPO, and Sales/Marketing
    to define, deliver, and scale DoxAI products.

SKILLS & EXPERIENCE

  • 2–5 years' experience
    in end-to-end product management and/or new product development.
  • Familiarity with
    Lean, Design Thinking, and Agile methods
    to uncover user needs and iterate quickly.
  • Exposure to or direct experience with
    AI/ML-based products
    , ideally in document intelligence, NLP, or automation.
  • Strong
    stakeholder management and communication skills
    , with the ability to align diverse teams.
  • Demonstrated
    analytical skills
    to generate insights, identify new opportunities, and optimise product performance.
  • Creative problem-solving skills
    , with the ability to envision innovative solutions and translate them into practical outcomes.
  • A strong balance of
    commercial mindset and technical understanding
    , enabling you to drive impact at both strategic and execution levels.

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