Retail Shop Assistant

2 days ago

Raymond Terrace, New South Wales, Australia Coastline Pools & Spas Full time

Shop Assistant

Coastline Pools & Spas Raymond Terrace

Raymond Terrace, Port Stephens, Newcastle, Maitland & Hunter NSW

Retail Assistant (Retail & Consumer Products)

Full time position available.

Coastline Pools & Spas is a successful independent family-owned business located in Raymond Terrace, NSW. We specialize in both pool shop retail and mobile pool maintenance and repairs.

This diverse role will commence as a part time position between our retail shop & back of house Administration.

Role responsibilities include but not limited to:

  • Day to day running of the retail area and some admin work, some heavy lifting required.

  • Upgrade and upkeep of our quoting software including price checking and availability.

  • Answering customer queries and processing customer orders.

  • Maintaining the pool shop including stock management, merchandise presentations and shop cleanliness. Completing equipment repairs to items such as pool cleaners.

  • Conducting water analysis and interpretation to the customer.

  • Supporting service technician field staff with internal equipment repairs.

  • General Office Duties.

The ideal candidate will have:

  • Previous experience in Retail Shop sales or service roles, or an excellent attitude with the willingness to learn, full training will be provided.

  • Excellent skills and proficiency in computer operations & business systems including:

Microsoft Office Suite, Accounting packages including Xero, booking management systems including Servicem8

  • Excellent administration, data entry, data maintenance skills with an eye for detail

  • Strong customer service skills both face to face and telephone

  • Excellent organisation and problem-solving skills

  • A bright, friendly, professional personality & presentation

  • A keen sense of initiative and demonstrated leadership skills & experience

  • Outstanding communication skills, both written and verbal

  • High levels of integrity and professionalism to support our values and mission.

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