redress response officer

4 days ago

Adelaide SA, Australia Department for Education, South Australia Full time $85,000 - $95,413 per year

Department for Education

Job reference: 707142

Location: ADELAIDE

Job status: Short Term Contract

Eligibility: Open to Everyone

Why work with us

Every child and young person deserves a great education.

We have a strategy that aims to unlock every child's potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About the role

The Redress Response Officer's primary responsibility is to ensure the provision of effective information release services to the department, which includes requests under the National Redress Scheme (NRS), Freedom of Information (FOI) Act 1991, Information Privacy Principles, government circulars, court orders and associated legislation. This includes liaising with relevant stakeholders and assisting in the identification, location and coordination of the retrieval of documents across sites within the agency, including high quality and timely responses to requests.

The Redress Response Officer will be required to effectively engage with stakeholders to ensure the delivery of high quality and compliant information release practices within required timeframes, including the provision of NRS advice in relation to processes across the agency.

Qualifications

Essential: Nil

Desirable: Nil

Special conditions

The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry.

The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.

For all other Special Conditions please refer to the attached Position Description.

Remuneration

ASO5 $85,790 - $95,413 per annum (1.0 FTE) + superannuation (12%) and leave loading

Enquiries

Enquiries can be directed to Tim Brown, Practice Lead, Redress Response, via tel: or email:

Application instructions

Applications should be made through the IWorkForSA website.

Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter of no more than two pages addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Additional note

This is a full-time contract role (1.0 FTE), initial 12-month term contract.

Applications close: 12/11/2025 11:30 PM

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