Service Advisor

2 weeks ago

Mornington Peninsula, Australia Zagame Automotive Group Full time $80,000 - $120,000 per year

The Zagame Automotive Group proudly runs some of the world's most exclusive automotive brands including Abarth, Alfa Romeo, Aston Martin, Audi, Bentley,  CUPRA , Ferrari, Fiat, Lamborghini, McLaren, Pagani and Rolls-Royce.

The Group has an exciting new opportunity for a dynamic individual with strong multitasking abilities, a passion for people and customer service to manage our prestige clients and the servicing of their vehicles at Audi Mornington dealership.

The key elements and tasks for this role are:

  • Liaising with the workshop and technical team regarding repairs required on vehicles
  • Quoting and invoicing repairs quickly and accurately for the customers
  • Following instructions and adhering to strict manufacturer guidelines
  • Being flexible and adaptable to change through-out the daily fluctuations of the department
  • Maximising profitability and upsell opportunities
  • Developing and maintaining effective customer relationships to maximise repeat business from customer retention

Traits required:

  • An immaculate presentation and manner
  • A genuine and compassionate approach
  • A genuine passion for people and providing an outstanding experience
  • A team player
  • Have a positive and optimistic attitude
  • An excellent written and verbal command of English

Previous experience or an automotive background can be advantageous however all candidates will be considered based on the traits required.

If this sounds like you please send in your CV with a cover letter attached outlining why this position would be suitable for you.

All applications will be handled in strict confidence and only short-listed applicants will be contacted.

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