Broken Hill Team Leader Adult Services

Are you a skilled leader, looking to take the next step in your career?
Join an inclusive and supportive workplace and be part of the expansive and diverse Westhaven team
We are seeking your leadership skills and qualities to assist us in building a workforce that prides itself on accountability and effectiveness.
Benefits That Matter

• Competitive Salary: Level 4, Pay Point 1 - $43.08 per hour (Social, Community, Home Care and Disability Services Industry Award super (11.5%)
• Tax-free salary packaging up to $16,000 per year (pro-rata)
• Enjoy a tax-free meal & entertainment card up to $2,650 per year (pro-rata)
• Fitness Fanatic? We've Got You Covered: Fitness Passport to Energise Your Lifestyle
• Embrace Diversity, Spark Inclusion: Commitment to Diversity and Inclusion
• Invest in YOU: Grow with Westhaven's Leadership and Development Training

As An Adult Services Team Leader, You Will

• Empower a team of Support Workers to provide high-quality and safe services to vulnerable persons within our community
• Coach and mentor a team of Support Workers, offering on-the-job training, support and guidance
• Inspire a skilled, versatile, and diverse team utilising your experience in managing performance and delivering support
• Support service delivery by ensuring effective and efficient administrative processes and procedures, including quality, timely and accurate reporting, planning and record-keeping

You Will Have

• Advanced problem-solving capabilities, confidence and emotional intelligence that enable you to resolve complex situations
• The ability to interact positively at all levels, including demonstrated capacity to work with culturally and linguistically diverse communities
• Demonstrated ability to lead, motivate and performance manage a team within a dynamic and fast paced environment
• Effective conflict resolution skills, negotiation, mediation and decision-making skills paired with exceptional interpersonal skills and demonstrated ability to confidently apply de-escalation strategies in high conflict situations
• Demonstrated ability to build a cohesive team with clarity around goals and accountabilities
• A leadership style that fosters innovative, creative and collaborative practices and the ability to motivate others
• Willingness to take a person-centred approach to working with vulnerable persons to ensure that the goals and aspirations of the person with disability are understood
• Celebrate and nurture an inclusive, diverse and supportive workplace
• Certificate IV or Diploma in Disability Services, Community Services, or similar field; or identify as Aboriginal and be willing to work towards a relevant qualification
• Experience supporting individuals with complex needs, behaviours of concern and mental health concerns
• Experience working with people with a disability, highly regarded

About Us
Westhaven is and will continue to be the provider of choice for disability support services and accommodation across regional NSW. Westhaven provides client-centric, high-quality programs and activities that provide whole-of-life support for people with disability, including offering houses that are homes, enabling choice and control and supporting clients to live life the way they choose.

Due to Westhaven's significant rapid growth, we are seeking skilled, motivated and enthusiastic leaders to assist us in building a robust workforce, centred on accountability and effectiveness.

Compliance Requirements

• Current NSW Driver's licence
• Obtain and maintain a current paid Working with Children Check (WWCC)
• Obtain and maintain a valid National Disability Insurance Scheme Workers Check (NDISWC)
• Willingness to undertake a pre-employment police check
• Current First Aid and CPR Certification

About Applying
Please submit your CV and a cover letter addressing your abilities to undertake the key responsibilities of this role.

We Encourage Diversity And Inclusion
Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

For more information or confidential enquiries please contact Hannah Brown at

Applications close:
The selection process will commence upon the receipt of applications & will close at 9am Monday 1st November or prior, if a suitable candidate is found.