Principal Business Analyst

• Lead strategic analysis across enterprise delivery programs
• 12-month Contract with flexible working across Brisbane, Sydney or Melbourne
• Coaching, development and industry engagement opportunities

The role of Principle requires you to be able to manage multiple programs of work, whilst being able to be on the tools and as well as play a lead role in coordinating multiple streams of business analysis activities across the Digital Insurer Transformation Office. You will collaborate with the Product Factory, Architects, various stakeholders and subject matter experts to elicit and define Ideation and Discovery business requirements, analyse solution viability, and document Project deliverables.

You will also cultivate and drive competency uplift within the Transformation office and chapter. You'll share knowledge by providing coaching and guidance to the Business Analysis community and representing Suncorp at industry events.

What You'll Do

• Lead analysis across multiple streams, guiding delivery teams and stakeholders to define business needs and solutions
• Document current and future state processes, identifying opportunities for improvement and innovation
• Create high-quality user stories and business documentation to support delivery outcomes
• Coach and mentor Business Analysts, supporting capability uplift across the Chapter
• Represent Suncorp in external forums, contributing to industry knowledge and promoting our analysis capability
• Collaborate across teams to ensure clear communication, risk management, and alignment with strategic goals

What You'll Bring

• 8+ years in delivery-focused roles, ideally within financial services or insurance
• Advanced knowledge of Agile, Lean, and waterfall methodologies
• Experience with tools like JIRA and Confluence, and frameworks such as BABOK and Lean Six Sigma
• Strong stakeholder engagement and communication skills, with the ability to simplify complex concepts
• Proven ability to coach and mentor others, and lead workshops both virtually and in person
• CBAP certification and tertiary qualifications in Business, Technology or related fields

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Performance-based bonuses and Suncorp shares for eligible employees
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits:

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.