Customer Service Officer
1 day ago
We think outside the box by redefining recruitment.
Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.
Synergie is seeking 2 Full-Time Customer Service Officers at Whyalla and Bordertown.
Our client is one of Australia's leading financial institutions, with a proud history spanning over 200 years. They provide a comprehensive range of banking and financial services, helping customers, businesses, and communities to grow and thrive across Australia and New Zealand.
Assignment Details
Length of Assignment: Full-Time Ongoing role
Days & Hours: Monday – Friday, Office Hours
Position Overview
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. In this role, you will be responsible for delivering exceptional customer experiences while identifying opportunities to promote and sell products and services that meet our customers' needs.
Key Responsibilities:
Provide high-quality customer service via phone, email, and in-person interactionsIdentify customer needs and recommend appropriate products or solutionsAchieve individual and team sales targets through effective communication and relationship-building Manage customer inquiries, complaints, and feedback in a timely and professional manner Maintain accurate customer records and follow up on leads or pending issuesCollaborate with internal teams to ensure seamless service delivery and customer satisfactionStay up to date with product knowledge, promotions, and company policiesSkills & Experience:
Previous experience in customer service and/or sales (retail, call centre, or financial services experience preferred)Strong communication, interpersonal, and problem-solving skillsA proactive and results-driven attitudeAbility to work both independently and as part of a teamWhat's on offer for you:
As a leading provider of temporary workforce we value all our employees and offer a weekly payrun, a commitment to working with our clients for safe working environments and consultants that care. Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services, labour hire, payroll services, onsite solutions, diversity solutions, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers palpable change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let's work together.
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