Customer Service Consultant

4 days ago

Adelaide, South Australia PeopleWise Consulting Full time $45,000 - $65,000 per year

This is an ideal role for candidates with Support Work or NDIS experience who want to work in an office environment and get a guaranteed 38 hours per week income or someone with customer service experience with current NDIS checks in place essential. 

Our client is a national NDIS disability support Plan provider looking for experienced customer service officers (finance and Invoicing) to join their teams. We pride ourselves on working with progressive providers with strong values and enterprising outlooks who look after their staff and provide a positive and rewarding working environment.

DAY TO DAY…

You will be trained as part of a very comprehensive training program and be required to provide quality client-centered service and ensure invoices are process in line with service standards for the business including:

  • Providing high levels of service via telephone and email direct to clients
  • Processing a high volume of invoices for clients
  • Data entry and ensuring discrepancies are corrected.
  • Problem solving with the client's best interest in mind
  • Support disability service providers to present invoices in line with NDIS standards
  • Work with providers ensuring resolutions for client needs

WHAT WE ARE LOOKING FOR…

Ideally, we are looking for applicants with experience in Support Work, customer service roles, computer data entry processing, accounts and or invoice processing skills.

Following clearances are mandatory prior to commencement:

  • NDIS worker clearance
  • Working with Children Checks
  • Full working rights in Australia

Above all, we are looking for passionate and compassionate individuals who have good values, a strong work ethic and love to work with a company who truly looks after their staff and their development and wellbeing.

  • Experience in retail or customer service and or service center roles
  • Strong customer service abilities and focus
  • Administration skills or experience
  • Data entry skills
  • Strong computer skills
  • Team orientated and works collaboratively.
  • Intermediate level Microsoft Office suite skills Word, Excel & Outlook
  • Knowledge of NDIS and disability sector highly advantageous

You will demonstrate strong communication skills, high levels of attention to detail, good computer aptitude, team orientated and high focus on customer service.

WHAT WE OFFER…

Truly, this is a role that you will embrace and enjoy day to day.  All that we ask is in return is that your driven, dynamic, fun, flexible and passionate about helping people.

  • Attractive hourly rates hours per week
  • Training and development
  • Ongoing training and development pathways
  • Fun and engaging work culture
  • equal opportunity that promotes diversity.

Above all we are seeking candidates who are positive and productive team members who demonstrate high levels of integrity, kindness and resilience.

If you want to know more about what we have to offer please reach out to us today via email at or simply click APPLY.

Please note that only shortlisted applicants will be notified.

  • Customer Service Consultant

    4 days ago

    Adelaide, South Australia Smartgroup Corporation Full time $60,000 - $80,000 per year

    Why Smart?Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you...

  • Customer Service Consultant

    1 week ago

    Adelaide, South Australia Rentokil Initial Full time $50,000 - $80,000 per year

    Your chance to join a market-leading, global organisationWork within a dynamic, supportive, fun and collaborative team environmentOpportunities for growth and developmentWe have an excellent opportunity for a Customer Service Consultant to join our team based in North Plympton, Adelaide on a permanent full-time basis. With a team of approximately 14...

  • Sales and Customer Service Consultant

    5 days ago

    Adelaide, South Australia Medibank Private Limited Full time $60,000 - $90,000 per year

    You're only human.   It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  About the Community...

  • Senior Service Design Consultant

    2 weeks ago

    Adelaide, South Australia SA Health - Rural Support Service Full time

    Rural Support Service (hosted by Barossa Hills Fleurieu LHN)Location negotiable, including working from homeSalary: ASO7 $108,109 - $116,864 p.a + superannuation + leave loading + salary sacrifice benefitsOngoing Full TimeAbout the RoleJoin the Rural Support Service (RSS) as a Senior Service Design Consultant and help shape the future of health service...

  • Customer Experience Consultant

    5 days ago

    Adelaide, South Australia Harrison McMillan Pty Ltd Full time $70,000 - $120,000 per year

    Great opportunity for a proactiveCustomer Experience Consultantto support a high-performing teamAbout the Company:The client is a well-regarded organisation dedicated to delivering excellent service and customer-focused outcomes. They operate in a fast-paced environment where collaboration, accuracy, and customer care are central to success.Role Overview:As...

  • Customer Service

    3 days ago

    Adelaide, South Australia people2people Full time $25,000 - $50,000 per year

    Are you a people person who enjoys helping others and creating positive customer experiences?We are currently seeking experienced Customer Service professionals who are available for short and long-term temporary assignments across Adelaide and surrounding areas.About the RolesAnswering and managing inbound calls and emailsProviding information and support...

  • Customer Success Consultant

    5 days ago

    Adelaide, South Australia Compass Education Full time $60,000 - $120,000 per year

    Come shape the future of education with us.At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.Compass is a product that...

  • Customer Success Consultant

    5 days ago

    Adelaide, South Australia Compass Education Full time $60,000 - $120,000 per year

    Come shape the future of education with us.At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.Compass is a product that...

  • Customer Support Consultant

    1 week ago

    Adelaide, South Australia Harrison McMillan Full time $60,000 - $80,000 per year

    Make your mark on Australia's health industry Harrison McMillan's client is a leader in delivering innovative software and IT solutions to the private health insurance sector, supporting a large share of the market nationwide. With a collaborative and supportive culture, they are driven by values that encourage teamwork, courage, and excellence.The Role As...

  • Senior Claims Consultant

    2 weeks ago

    Adelaide, South Australia SA Health - SA Ambulance Service Full time $98,000 - $104,165 per year

    Salary: ASO6 / $98, $104,165.00 p.a.Full Time / Term Contract (Up to 6 Months)5063 / EASTWOODAbout Us:SA Ambulance Service (SAAS) is South Australia's provider of emergency ambulance transport, clinical care, and patient transport services.We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency...