Head Concierge

2 weeks ago

Sydney, New South Wales, Australia Excel Building Management Full time $60,000 - $80,000 per year

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

  • Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
  • Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
  • Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
  • Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
  • Securing resident keys, security devices, parcels, and dry cleaning.
  • Internal and External Patrolling.
  • Completing Incident Reports when necessary and responding to emergencies.
  • Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm

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