Head Concierge
2 weeks ago
Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.
The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.
What You Will Be Doing:
- Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
- Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
- Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
- Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
- Securing resident keys, security devices, parcels, and dry cleaning.
- Internal and External Patrolling.
- Completing Incident Reports when necessary and responding to emergencies.
- Ensuring entry and lifts are tidy and presentable.
Working hours: Monday to Friday from 7am to 3pm
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