Head Concierge

2 weeks ago

Sydney, New South Wales, Australia Excel Building Management Full time $45,000 - $60,000 per year
Company Description

EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.

At Excel our hand-selected people are our greatest asset. Our staff are supported by a team of dedicated professionals at Head Office, many of whom have been promoted internally from within our sites. Our work culture is something we are proud to maintain. 

Job Description

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

  • Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
  • Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
  • Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
  • Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
  • Securing resident keys, security devices, parcels, and dry cleaning.
  • Internal and External Patrolling.
  • Completing Incident Reports when necessary and responding to emergencies.
  • Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm

Qualifications

Must Have

  • Ability to build rapport with residents and cooperative relationships with the team.
  • Front of house or customer service experience.
  • Proven quality written and verbal communication skills.
  • Computer literacy (use of Microsoft Word and Excel, e-mail and BuildingLink).

Your Strengths

  • Capability to work within a team environment and follow Site Procedures and Company Policies.
  • Be professionally presented.
  • Punctuality and proactivity.
Additional Information

More About The Role

Applicants are required to be eligible to work in Australia with full working rights.

Uniform is provided:

  • MEN UNIFORM - Black business suit, shirt, trouser, tie and name badge.
  • LADIES UNIFORM - Black business jacket and pants, white shirt, scarf and name tag. 

Training is provided prior to first shift.

Immediate start is available.

Visit our website , watch our video below and submit your resume as part of your application.

We take this opportunity to thank all applicants in advance and advise only short-listed candidates will be contacted.

  • Head Concierge

    7 days ago

    Sydney, New South Wales, Australia Excel Building Management Full time $60,000 - $90,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Head Concierge

    2 weeks ago

    Sydney, New South Wales, Australia Excel Building Management Full time $60,000 - $80,000 per year

    Company DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Corporate Concierge

    2 days ago

    Sydney, New South Wales, Australia JRM Hospitality Full time $60,000 - $80,000 per year

    About JRM:JRM is Australia's leading hospitality staffing agency, headed up by acclaimed Chef James Metcalfe. JRM's focus on quality and professionalism means that our people are uniquely capable across multiple industries including Corporate Boardrooms, Private Colleges, VIP Events and more. Corporate Concierge:JRM is looking for a Corporate Concierge with...

  • Overnight Concierge

    7 days ago

    Sydney, New South Wales, Australia Excel Building Management Full time $50,000 - $80,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Weekend Concierge

    2 weeks ago

    Sydney, New South Wales, Australia Excel Building Management Full time $104,000 - $130,878 per year

    Company DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Weekend Afternoon Concierge

    4 days ago

    Sydney, New South Wales, Australia Excel Building Management Full time $45,000 - $65,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Customer Success Manager

    4 days ago

    Sydney, New South Wales, Australia Passion Full time $90,000 - $120,000 per year

    Empower creators. Champion their success. Scale impact. We're -  and we're on a mission to make the world more confident and passionate. Our app-building platform helps 15,000+ Creators share their brilliance with over200,000 users (and counting) worldwide. We're now looking for a Customer Success Manager who's obsessed with outcomes, retention, and making...

  • Merchandise Planner

    2 weeks ago

    Sydney, New South Wales, Australia Luxottica Retail Australia Pty Ltd Full time $90,000 - $120,000 per year

    Company description: We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to...

  • Senior Building Manager

    4 days ago

    Sydney, New South Wales, Australia Excel Building Management Full time $90,000 - $120,000 per year

    Company Description Excel Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets for over 24 years. Our core in-house services include Building Management, Concierge and Cleaning Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an...

  • Product Marketing Manager

    2 weeks ago

    Sydney, New South Wales, Australia Lorikeet Full time $120,000 - $180,000 per year

    About LorikeetLorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services.We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and...