Customer Experience

4 days ago

Melbourne, Victoria, Australia Scape Student Living Full time $40,000 - $60,000 per year
  • Location: Scape Leicester - Melbourne CBD
  • Employment Type: Part-time (min 20hrs per week, rotating roaster Monday - Saturday)

WHO WE ARE?

Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies.

THE IDEAL CANDIDATE

Are you a passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.

As a Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and our visitors. You'll need exceptional communication and organisational skills, a knack for problem-solving, and a passion for delivering outstanding customer experiences.

Please note: The successful candidate must be willing to undertake a National Police Check and a Working with Children check

PERKS & BENEFITS

At Scape, we are all about creating and sharing the good vibes. Below are just some of the perks of joining our team:

  • Annual flu vaccinations and skin checks to keep you healthy and thriving.
  • Insurance discounts up to 10% with top providers like Bupa, nib, and NobleOak.
  • A month dedicated to your well-being and health, plus a day off to celebrate however you want.
  • Passionate work environment that inspires and energizes.
  • Birthday leave because your special day deserves to be celebrated.
  • Generous referral bonuses (up to $5k) for bringing great talent to our team.
  • EAP, Sonder & Duress support to ensure your peace of mind.

INTERESTED? HERE'S HOW TO APPLY

This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole.

Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better

If you feel you would like to join our team, apply now with your CV and 1-page cover letter

No agencies please.

At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.

Video

  • Customer Experience

    1 week ago

    Melbourne, Victoria, Australia Petstock Group Full time $90,000 - $120,000 per year

    Our connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. Join our passionate, knowledgeable, and...

  • Customer Experience

    7 days ago

    Melbourne, Victoria, Australia DBG Health Full time $60,000 - $90,000 per year

    About DBG HealthDBG Health is a leading Melbourne-based health, wellness, and beauty company with over 1,500 professionals dedicated to making wellbeing accessible to all. Our diverse portfolio, spanning Arrotex Pharmaceuticals, VidaCorp Consumer Brands, Independent Pharmacies of Australia Group, Axe Health Services and MyDNA reflects our commitment to...

  • Customer Experience

    4 days ago

    Melbourne, Victoria, Australia Scape Australia Full time $50,000 - $80,000 per year

    Location: Scape Leicester - Melbourne CBDEmployment Type: Part-time (min 20hrs per week, rotating roaster Monday - Saturday)WHO WE ARE?Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to...

  • Customer Experience Specialist

    3 hours ago

    Melbourne, Victoria, Australia Asahi Group Holdings Full time $60,000 - $80,000 per year

    Join Asahi Beverages as a Customer Experience Agent in our Customer Success Centre and play a key role in creating a seamless customer experience across our Alcohol and Non-Alcohol portfolio.Job No: 503189Location: MelbourneWork Type: Permanent - Full TimeCustomer Experience Specialist | Inbound Operations | SouthbankYour ImpactJoin Asahi Beverages as a...

  • Customer Experience Specialist

    4 days ago

    Melbourne, Victoria, Australia Sleeping Duck Full time $60,000 - $90,000 per year

    Customer Experience Specialist About Sleeping Duck Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house.Ground-breaking, engineer led, in-house product design. Real sleep...

  • Customer Experience Specialist

    2 days ago

    Melbourne, Victoria, Australia Sleeping Duck Full time $60,000 - $80,000 per year

    Customer Experience Specialist About Sleeping Duck Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house. Ground-breaking, engineer led, in-house product design. Real sleep...

  • Customer Experience Manager

    2 days ago

    Melbourne, Victoria, Australia SquareTrade Australia Full time $80,000 - $120,000 per year

    About SquareTradeSquareTrade, an Allstate company, is not just transforming the consumer electronics insurance space—we're redefining it. Our award-winning customer-first mindset has made us the trusted partner of global giants like JB Hi-Fi, Amazon, Walmart, and T-Mobile. With 5-star reviews in the tens of thousands and a presence spanning San Francisco,...

  • Customer Experience Specialist

    2 days ago

    Melbourne, Victoria, Australia Sleeping Duck Full time $60,000 - $80,000 per year

    About Sleeping DuckSleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house.Ground-breaking, engineer led, in-house product design. Real sleep science. Transparency. Honesty....

  • Customer Experience Coordinator

    5 hours ago

    Melbourne, Victoria, Australia On Group Australia Full time $50,000 - $70,000 per year

    Melbourne CBD | Full-time | Be part of a supportive, people-focused teamAre you someone who loves helping others, enjoys learning new things, and takes pride in getting the details right? This could be your next great career step.Our customer is an established and growing organisation based in the Melbourne CBD, known for its friendly, collaborative culture...

  • Customer Experience Specialist

    6 days ago

    Melbourne, Victoria, Australia Cogent Thinking Full time $90,000 - $120,000 per year

    Cogent Thinking's primary purpose is to lead the way in preventing and managing workplace injuries and illnesses with tailored solutions. We have learnt that workforce health and wellbeing services that are good for people, are also good for business.We are seeking an individual who can liaise with customers to develop quality relationships that deliver...