Regional Performance Manager

At Fitness Cartel Health Clubs, we're more than a gym – we're an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.

Fitness Cartel Australia is actively seeking a Regional Performance Manager to oversee a cluster of Fitness Cartel Clubs in the South Brisbane Region. As the Regional Performance Manager, you will be responsible for managing and driving the EBITDA performance of the Clubs in your region, mitigating risks and implementing improvement processes whilst coaching and mentoring your Club General Manager direct reports.

This role requires someone strong in sales, with proven experience in driving revenue growth, leading sales campaigns, and developing strategies to maximise membership acquisition, retention, and overall club profitability.

• Overseeing a group of big-box gyms, ensuring membership satisfaction, retention rates, and ensuring engagement remains high.
• Conducting regular visits to ensure standards are consistently met and exceeded.
• Ensure all clubs in region achieve monthly, quarterly & annual growth targets across all sales streams.
• Ensure all clubs in regional achieve EBITDA performance and profitability.
• Deliver and lead a supportive and high performing culture in the businesses within the region, across all departments.
• Educate, implement and support quarterly and seasonal sales campaigns and collaborations with clubs.
• Develop initiatives to help underperforming clubs achieve budget.
• Coach & mentor Club General Managers in all areas of operations & people management to ensure Clubs are operating efficiently.
• Conduct regular one-on-one meetings with Club General Managers to identify areas of risk, and opportunities in the region.
• Proactively manage club-based consumer brand feedback, responding and resolving to member feedback in reasonable timeframes.
• Work with and support functional departments, and revenue source stakeholders to achieve KPIs within the region.
• Resolving critical customer issues, maintaining a commitment to outstanding service.
• Nurturing and developing a high-performance team, aligned with the company's core values and strategic objectives.

To excel as the Regional Performance Manager, you'll needexperience in a similar performance driven role, ideally within a big-box gym or other health and fitness organisations, and/or multi-site operations.

• Exceptional leadership and communication skills for effective collaboration across the clubs.
• Solid track record in driving performance, achieving sales goals, and effectively managing teams across various locations.
• Proven ability to lead through significant changes, such as new club openings or club expansion.
• Advanced analytical, problem-solving, and project management skills, with a focus on policy system implementation.
• An understanding of gym operations, the industry and the current market trends.
• Must have Australian Citizenship or full Australian working rights.

• A Thriving Culture: Be part of the fitness industry's most exciting and rapidly expanding brand.
• Career Growth: Opportunities for training, development, and advancement through our Future Leaders program.

Perks:

• FREE gym membership to all Fitness Cartel locations.
• Discounts on supplements, apparel, and café products.
• Access to Merse Wellness Spas at discounted rates.
• Birthday Leave - have your birthday off, and get paid for it
• Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.

Click 'APPLY' to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you can bring to our team. Applications will be reviewed as received, so don't wait—apply today

Note: Only candidates meeting our selection criteria will be contacted. No agencies please