Director of Revenue Management

Absorb the abundance. Ace Hotel Sydney seeks kind, curious and industrious humans to join our team.

Ace Hotel Sydney is our first-ever spot in Australia, inhabiting a historic building set in the verve of Surry Hills. Inspired by the neighbourhood's vibrant rhythm, Ace Sydney is home to a bustling public Lobby alive nearly nightly with DJs and performers, a rebellious art program and sunken lounge just off the Lobby bar. We've also got three distinct restaurants led by award-winning culinary pros. Now all we need is you.

The Perks

Joining our team means more than just working at one of Sydney's iconic venues. It's about becoming a key player in a community-driven, creative, and original team.

Here's what you can look forward to:

• Exceptional Work Environment:
  Be part of one of Sydney's best venues.
• Team Emphasis:
  Join a team that values community, originality, and creativity.

And that's not all Enjoy attractive staff benefits, including:

• Generous Discounts:
  50% food & beverage discount for you and 6 friends across all Ace Hotels worldwide.
• Global Room Rate Discounts:
  Benefit from exclusive discounts on Ace accommodations worldwide for you, you family & friends.
• Retail Perks:
  Access special discounts with 20-30% off on Ace retail products.
• Reward & Recognition:
  We offer a variety of programs and events designed to celebrate and acknowledge the hard work and dedication of our team including annual bonus opportunities.
• Health & Wellbeing:
  Your wellbeing is our priority, with initiatives that support a healthy work-life balance, including subsidised healthcare and access to a superior Employee Assistance Program (EAP).
• Community Engagement:
  We encourage giving back to the community by providing dedicated paid
  volunteer leave
  for employees to support causes they care about.
• Convenience & Perks:
  Enjoy the benefit of complimentary staff parking, making your commute easier and more affordable.
• Phone Allowance
  : We help cover your mobile expenses so you can stay connected when it counts.

The Gig

As our
Director of Revenue
, you will play a pivotal role in driving the hotel's financial performance by developing and implementing effective pricing strategies, analysing market trends, and maximising revenue across all channels.

You'll lead forecasting and performance reporting, oversee inventory and group allocations, and identify opportunities to optimise occupancy and profitability. Working closely with Sales, Marketing, Food & Beverage, and Front Office, you'll ensure revenue strategies align with broader business objectives.

A key part of your role will be mentoring and training the Reservations team, improving conversion rates, and delivering exceptional guest booking experiences. You'll also lead weekly revenue meetings, review competitor actions, track demand generators, and provide actionable insights to leadership.

This is a hands-on leadership role that combines strategic planning, commercial acumen, and cross-department collaboration to ensure the hotel maintains its competitive edge.

About You

• We are looking for an experienced revenue leader with at least 5 years in hotel revenue management and a strong background in sales, marketing, and operations.
• You will have proven expertise in pricing strategies, forecasting models, and revenue management systems, coupled with exceptional analytical and commercial acumen.
• A bachelor's degree in hospitality, business, finance, or a related field is preferred, along with the ability to interpret complex data and translate it into actionable strategies.
• Strong communication, stakeholder management, and leadership skills are key, as you will guide cross-functional teams and mentor the Reservations department to achieve outstanding results.
• You're collaborative, solutions-focused and ready to roll up your sleeves to support the team whenever needed.
• Excited at the opportunity to work for a non-conventional Hotel is something you would embrace.

Ace Hotel acknowledges the Gadigal people of the Eora Nation, the Traditional Custodians of this land. As one of the oldest living cultures on earth, we celebrate their age-old connections to Country along with the knowledge, determination, patience and generosity of all First Nations people. Past, present and future, this is Aboriginal land.