Mental Health Support Worker

Casual Mental Health Support Worker (HASI Plus Program)

Location: Carlingford & Western Sydney Region

Casual opportunity | Rotating 24/7 roster (Mon–Sun)

Shifts: 6:30am–3:00pm | 2:30pm–11:00pm | 10:30pm–7:00am, including weekends, evenings & public holidays

SCHADS Level 2 + 25% casual loading (commensurate with experience)

Join our dynamic team providing essential community-based outreach and recovery-oriented support for individuals aged 16 and over.

As a Mental Health Support Worker, you'll play a key role in developing and monitoring individualised recovery plans that empower consumers to achieve their personal goals. You'll assist with assessments and deliver tailored support that promotes independence and wellbeing.

This role is part of the Housing and Accommodation Support Initiative (HASI) Plus, a statewide, high-intensity, transitional rehabilitation program. HASI Plus supports people living with severe mental illness and complex daily challenges, offering up to 24/7 clinical and psychosocial support in a recovery-focused framework.

About the role

The Mental Health Support Worker of HASI Plus will work with the HASI Plus, Clinical Lead, and Service Manager to ensure that the most appropriate and effective services are provided to consumers of the HASI Plus service.

Duties and responsibilities also include:

• Assist in the delivery of individual assistance for consumers with a mental illness, based on individual recovery goals to support consumers.
• Assist with the monitoring and review of consumer recovery plans, in partnership with Clinical Lead/carers/family members/clinicians/ community organisations as appropriate.
• Promoting positive self-care strategies, enhancing social and daily living skills, increasing vocational capacity, and supporting community integration
• Complete risk assessments and safety planning activities as required for consumers engaged with service

Essential Criteria:

• Availability to work AM & PM shifts between Monday to Fridays
• Minimum Certificate IV in Peer Mental Health, Mental health or Community Services or related field or equivalent
• At least two years of experience working with consumers with severe and persistent mental illness
• NSW full Driver's License
• Understanding of the Principles of Recovery-Orientated Mental Health Practice
• Demonstrated ability to develop Individual Support Plans and utilise outcome measures

What we offer:

U Rewards – exclusive discounts from leading retailers

Ongoing training – cultural awareness, and more

Career development – Supportive Environment.  Benefit from regular supervision and mentoring to grow in your role.

Inclusive culture – diversity is our strength; everyone is welcome

How to apply

If you are passionate about mental health, committed to making a difference, and ready to work in a dynamic and supportive environment, we would love to hear from you

Apply, click the Apply button & attach your Resume.

For questions, contact:

Pallavi Bhatia – Talent Acquisition Specialist

Closes: 11:55pm, Wednesday 10th September 2025

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.

About Uniting: When you're part of Uniting NSW.ACT, you're part of a diverse, purpose-led team of people who are really making a difference to the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia's First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

We have four lived experience-led employee D&I networks that provide insights and guidance to our organisation and drive active allyship: Uniting PRIDE network; Uniting Disability Inclusion Network; Uniting Cultural Diversity Network; and, the Uniting Ngumbadal Network."