Senior Apple Technician

• Full-time

• Fixed Term position until 31st December 2026

• Salary Professional HEW7 $103, % Superannuation and Flexible Working Arrangements

• Based at the Melbourne CBD campus, and hybrid ways of working

About the Role

The Senior Apple Technician is responsible for the deployment, support and continuous improvement of Apple technologies across RMIT's staff and teaching environments. You will provide both operational and project delivery support across the University's global environment and act   as the Apple SME supporting colleagues in level 1 and 2 teams. You will manage application packaging and deployment within the Mac Managed Operating Environment and ensure the effective integration of Apple solutions across the University.

About You
You are an experienced IT professional with a strong background in supporting Mac environments and Apple technologies. Skilled in macOS, Mac App Store and iOS solutions, you have proven expertise in managing Apple Managed Operating Environments and delivering effective technical support. You combine strong customer service focus with excellent communication skills, enabling you to build strong relationships with stakeholders. Adaptable and proactive, you are confident working autonomously, leading tasks, and ensuring high-quality outcomes in complex technical environments.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units:  Enterprise Projects and Business Performance (EPBP), Communications, Experience, Human Resources, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Property Services Group (PSG).

The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe.  Each of these functions supports the global operations of the University both directly as well as through its controlled entities. 

To Apply 

Please submit your CV and cover letter addressing your suitability for this position by clicking on the 'Apply' link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Ben Doubleday via email

PD - Senior Apple Technician

Please note, if you are viewing this advert from an external site, please click 'apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.  

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RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. 

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