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Currency Exchange Shop Customer Service Officer FT/PT

2 weeks ago

Brookvale, Australia RED RATE PTY LTD Full time $45,000 - $55,000 per year

We are a foreign exchange company based in Sydney, Australia, with branches in New South Wales, Queensland, Victoria, South Australia, and Western Australia. We provide foreign banknote exchange, instant money transfer, and many other services. Our currency exchange, travel currency, and online currency ordering help our customers lock in the best rates. We are seeking a part time/casual customer service specialist in Warringah Mall Branch.

Qualifications & experience

  • Ability to maintain a positive attitude
  • Excellent communication skills
  • Fluency in English required; Mandarin is a plus but not essential
  • Responsible and accountable
  • Excellent ability to work in a team and independently
  • Job type-PT/CASUAL

Tasks & responsibilities

  • Answer direct phone calls from customers.
  • Conduct client documents processing and filing
  • Complete customer request and customer account reconciliation
  • Assist in day to day branch operations and administration
  • Daily transaction data entry and daily bank reconciliation

Benefits

  • Professional training provided
  • Base salary plus superannuation for a long term position

Job Types: Full-time, Part-time, Casual

Pay: From $27.00 per hour

Work Location: In person