Warehouse Assistant/customer Service

2 days ago

Brookvale, Australia GB Wear Australia Full time

**Location**: Brookvale, Northern Beaches 2100

Are you looking for an exciting role where **customer service meets logistics** in a **fast-paced, team-driven environment**? Do you want to be part of a brand that fuels the passion of martial artists across Australia?

**This is your chance to join GB Wear Australia**

**Who We Are**

GB Wear Australia is the **official and exclusive supplier** of Gracie Barra gear, serving over 40 **martial arts schools** nationwide. As part of the **world-renowned Gracie Barra franchise**, we are committed to providing **high-quality apparel and equipment** that empowers Brazilian Jiu-Jitsu athletes to train, compete, and excel.

**What You’ll Do**

In this **varied and hands-on role**, you’ll split your time between **customer service and warehouse operations**, ensuring our customers and franchisees receive **top-notch support** and **timely order fulfillment**.

**Your Responsibilities Will Include**:
Understanding customer needs and recommending the right solutions.

Managing orders, returns, exchanges, and refunds seamlessly.

Picking, packing, and dispatching orders with precision.

Receiving supplier shipments and keeping stock organized.

Conducting stock counts and managing inventory.

Driving sales by assisting customers in selecting the best gear.

Keeping records updated and following company procedures.

**Why Join Us?**

**Be Part of a Passionate Team** - Work with like-minded individuals who love martial arts and customer service.

**Grow With Us** - Gain hands-on experience in customer service and warehouse logistics.

**Join a Global Community** - Gracie Barra is an **international martial arts powerhouse** with over **1,000+ schools worldwide**.

**A Dynamic Role** - No two days are the same You’ll work across different aspects of operations and customer engagement.

**Bonus Points** - Fluency in Portuguese is a plus

**What We’re Looking For**:
**A problem solver** with a **positive attitude and strong communication skills.**

**A detail-oriented team player** who thrives in a fast-paced environment.

**Someone with experience in customer service, retail, or warehouse operations (preferred but not essential).**

**Permanent Australian Visa Holder or Australian Citizen - Required for this role.**

**Ready to Join the Team?**

**Job Types**: Full-time, Permanent

Pay: $53,984.32 - $56,691.44 per year

**Benefits**:

- Employee discount

Ability to commute/relocate:

- Brookvale NSW 2100: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you an Australian citizen or a permanent Australian visa holder?

**Experience**:

- Warehouse: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Portuguese (preferred)

Work Location: In person

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