Case Manager

Intensive outreach service focused on strengthening parenting capacity to improve family functioning and child safety with children under 18 years of age based in Noarlunga.

The Role

As a Case Manager, you will play a vital role in supporting families through a collaborative, therapeutic case management approach. Working within a multidisciplinary team, you'll partner closely with families, the Department of Human Services (DHS), the Department for Child Protection (DCP), and other professionals to promote child safety and family wellbeing.

You will serve as the key worker for families, coordinating and integrating supports across services. Your responsibilities will include delivering practical in-home support, strengthening parenting skills, fostering connections to community and culture, and advocating for families to address safety and risk factors.

This is a meaningful opportunity to make a real difference in the lives of children and families, using a relationship-based, culturally responsive approach.

Key responsibilities

• Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan
• Utilise and support the use of the evidence-based assessment tools - North Carolina Family Assessment Scale (NCFAS), and other tools. Provide inclusive, culturally responsive support to improve families' relationships and connections to culture and community
• Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally safe home environment for their children
• Support the ongoing delivery of the Centacare's Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)
• Support the RESTORE IFS evaluation plan and recommendations

This is a fixed part -time (0.8 FTE) role based in Noarlunga Centre until 30 June 2026.

See attached position description for full details.

Essential

• Social Work Degree
• Knowledge of Child Protection Legislation
• Current Driver's Licence
• Valid Department of Human Services (DHS) Working with Children Check

Desirable

• Experience working with vulnerable families with complex needs
• Case Management Experience
• Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions

What's in it for you

• SCHCADS Award 2010 Level 5 $51.00 per hour + super
• Generous salary packaging to help increase your take home pay
• Meal and entertainment card option available
• Highly skilled multidisciplinary team
• Experienced and supportive leadership
• Ongoing training and development opportunities
• Access to our Employee Assistance Program (EAP)
• 6 weeks parental leave for primary carer and 2 weeks for secondary carer
• Health insurance discounts with Bupa

Who we are

Each year, we support more than 20,000 people across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and sexual orientations.

Centacare is a Child Safe, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.

We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.

To learn more about us, explore our Who we are page and our organisational video.

How to Apply

Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description. To access the position description or submit your application click on the 'Apply Now' button.

For a confidential discussion about this opportunity, please contact Michelle Warner, Senior Manager, on

Applications close at 5pm on Monday, 06 October 2025.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.