Administration Triage Officer

• Rewarding career and contribute to making tangible impact to community
• Fixed term role available from 3 Nov 2025 until May 2026. Collingwood location
• Be part of a supportive and purpose-driven work environment

About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.  Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria.  It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

About the role

Are you organised, approachable, and great at multitasking?

Join the Neighbourhood Justice Centre (NJC) as an Administration / Triage Officer and help support the smooth running of our centre while being the first point of contact for staff, contractors, and visitors.

This role sits within the Information Team and reports to the Facilities and Information Support Coordinator. You'll provide reception and triage services, helping people access the right support quickly and efficiently. You'll also assist with a wide range of administrative tasks that keep the centre running smoothly.

About you

• Experience working in administration/customer service or similar environment
• Strong communication and organisational skills
• Ability to work well in a team and support others
• Comfortable using systems like Oracle and TRIM (or willing to learn)
• A flexible, proactive approach to work
• Respect for diversity and a commitment to inclusive service delivery

How to apply

Click the 'Apply Now' button, ensuring you include the following in your application:

• resume
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.