Triage Advisor

• Working Pattern hours per fortnight. (Week 1 Saturday 1pm to 6pm, week 1 Sunday 1pm to 6pm. Friday week 2 1230pm to 5pm)

Injurynet has been an industry leader in delivering workplace medical services for over 20 years, helping businesses build safer, healthier and more productive workplaces.  

We are looking for Triage Advisors who are passionate and ready to make a real and immediate impact on the health of businesses and their employees across Australia.

Are you looking for a new challenge or a different way to utilise your clinical skills? If you're a registered nurse interested in working in a telehealth role, then we want to hear from you

About us

Injurynet partners with organisations to deliver a range of innovative workplace medical services such as medical assessments, early intervention programs and medical advisory services.   These services are all supported by our national independent network of medical practitioners, psychologists and physiotherapists, the largest of its kind in Australia.  We work with organisations across a diverse range of industries including some of Australia's largest employers.

About the role

Reporting to the Manager, Triage Services, this  role will be responsible for providing telephone triage services to clients that are injured at work including:. 

• Assessing a client's symptoms following injury or illness in accordance with clinical protocols
• Providing clinical advice and support
• Provision of early injury management advice and first aid  
• Recommending further medical or allied health services as required
• Implementing  new approaches and processes to meet the needs of our business

We are seeking part time candidates for day, evening and night shifts from now until May 2021. Weekend shifts also available as part of this role upon request.  These roles allow you to work between the office and your own home on a fixed fortnightly roster and fully paid training is provided.  Candidates need to reside in the greater Melbourne area.

About you

We want you if you have:

• Experience as a Registered Nurse (Division 1 or Division 2 – Medication Endorsed)  for at least 3 years
• Experience as a telephone triage nurse is advantageous
• Superior clinical nursing assessment skills
• Strengths in building rapport and relationships with clients
• A reputation as a strong communicator
• Confidence working with technology and good computer literacy skills
• A passion for delivering high quality patient care
• The ability to multi-task with great time management skills (who can manage and meet deadlines)
• The ability to be a team player who can also work autonomously
• To be eligible to work from home you will need a suitable internet connection

You will be joining an innovative organisation that values people and believes in making a difference. 

Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. 

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you have a passion for helping people please click "apply" to find out more about the role.  If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on or email  you submit your application.