Food & Beverage Supervisor | Team Leader | All Seasons Resort Hotel Bendigo

Join Our Team at Redcape Hospitality

The All Seasons Resort Hotel Bendigo has proudly been one of Bendigo's favourite hospitality venues for over 50 years and remains committed to being proudly local It is the perfect destination for those seeking a premium experience with a friendly and personalised service. The hotel features an impressive 77 accommodation rooms, 11 conference and events rooms, Gaming Lounge, TAB facilities, a sports bar and last but not least, a large quality bistro serving great value and quality food.

Redcape Hospitality

At Redcape, we're devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering extraordinary hospitality experiences that enrich our communities.

Our values are the core beliefs that guide our choices and decisions both as individuals and as a team. They form the foundation of everything we do, shaping how we interact with our teammates, customers, and communities:

• Care |'Cos we do. We care for our teammates, our customers, and our business. It's who we are, so it belongs as a value.
• Courage |We all have the courage to be our best selves, step out of our comfort zones, take chances, make mistakes, and embrace change.
• Drive |Drive reflects our humble ambition, our commitment to continuous improvement and doing better. It is our competitive spirit, our aspirational selves and our desire to do better.
• Teamwork |Teamwork fosters everyday connection and shared responsibility to get the best outcomes. While collaboration remains essential, teamwork emphasises the value we place on working within our teams. It reflects our genuine desire to be part of and contribute to our teams.

The opportunity

Redcape Hospitality is looking for a committed hospitality professional to join the team at All Seasons Resort Hotel Bendigo as our Food & Beverage Supervisor. We are seeking a highly skilled, ambitious and aspirational leader to drive and enhance the customer experience within the business.

Reporting directly to the hotel's Venue Manager, your main responsibility will be managing the day-to-day operations of the bistro/bar within a high-volume operation. Key accountabilities include leading a well-structured and enthusiastic team, whilst motivating and driving service excellence. This will be achieved through effective hands on leadership, staff induction, training, support and development.

Please note: This role is available in a casual capacity should it be beneficial for both parties.

This role will require you to have:

• Strong knowledge and experience as a leader in a large food & beverage operation.
• In-depth knowledge of beverage products, preparation methods, and industry trends.
• Ability to effectively lead a large & diverse team.
• Strong interpersonal & communication skills.
• Passion for customer experience & authentic care.
• Current RSA, RSG (or willingness to obtain).
• Full availability including weekends and nights.
• Experience with corporate and celebration events preferred, but not mandatory.

You will be responsible for:

• Recruitment, induction, training, and development of FOH staff.
• Monitor and manage inventory, including stock levels, ordering, and stock rotation.
• Train and onboard new staff members, maintaining high standards of service and product knowledge.
• Uphold and enforce health and safety standards in accordance with regulations and company policies.
• Oversee daily operations of the bar, including inventory management, quality control.
• Coordinating functions.
• Supporting and cascading the company's core values and behaviours within the business.
• Developing processes to address customer feedback whilst being an ambassador for our venue.
• Working with the Leadership team to implement and manage operational expectations, training standards and policies.
• The management of systems that support venue standards and customer experience.
• Organisation and coordination of promotional activities that support business strategies.

Enjoy the benefits of Redcape Hospitality

• With a diverse portfolio of 30+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia's hospitality industry.
• Extensive training opportunities for professional development and career progression.
• Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues).
• An opportunity to engage and give back to the community through our Publinc Communities platform.
• Clearly defined career progression pathway.

For more about Redcape Hospitality visit 

Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment.