Receptionist

• Graduate School

• Full-time, permanent position

• Base salary will be in the range $76,025- $80, % Superannuation (HEW Level 4) 

• Based at our Toowong site.

Step into a pivotal role at the heart of UQ Graduate School (UQGRS) as a Receptionist within the Enquiries Team. This is a high-profile, customer-facing position where your contribution ensures the smooth running of day-to-day office operations and supports the success of staff and students alike. You will be at the forefront of providing exceptional client service, managing enquiries, coordinating office logistics, and supporting a wide range of administrative activities.

This role offers the opportunity to work in a dynamic team environment, develop your professional skills, and play a key part in enhancing service effectiveness across UQGRS. If you are organised, client-focused, and thrive in a fast-paced administrative environment, this role offers an exciting chance to make a meaningful impact within one of Australia's leading universities. 

Key responsibilities will include: 

• Provide high-quality reception and administrative support, including managing enquiries, inboxes, and office logistics.

• Deliver client-focused service, responding to enquiries via phone, email, and in-person, and liaising with relevant staff as needed.

• Coordinate office operations, including facilities management, stationery and consumables procurement, postal and courier activities, and general equipment maintenance.

• Support the onboarding/offboarding of staff, assist with travel arrangements, and provide guidance for low-complexity HDR enquiries while referring others as appropriate.

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.  

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. 

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 

• Up to 26 weeks paid parental leave/paid primary care leave 

• 17% superannuation contributions + 17.5% annual leave loading 

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight 

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family 

• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program 

• Salary packaging options 

• Relevant qualifications or experience in administrative and reception roles.

• Clear and confident communication, both verbal and written.

• Strong commitment to delivering exceptional customer service and building positive relationships.

• Highly organised with effective time management and problem-solving skills.

• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

• Experience with CRM systems or other client management tools is advantageous.

The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and a criminal check.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.  

For more information about this opportunity, please contact Helen Hume )   

For application inquiries, please reach out to the Talent Acquisition team at , stating the job reference number (below) in the subject line.  
 

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:  

• Resume 

• A cover letter summarising how your background aligns with the 'About You' section 

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact  

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.  

Applications close Monday 6 October 2025 at 11.00pm AEST (R