Inside Sales Representative

1 week ago

Bibra Lake Western Australia Opal Packaging Australia Full time

Opal is an innovative and solutions led paper and packaging group striving for excellence in everything we do. A member of NIPPON PAPER GROUP, Opal has operations in Australia and New Zealand, making us one of Australasia's leading packaging companies.

Discover Opal….

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability

Discover the Opportunity….

We have an exciting opportunity to join the Opal Fibre Packaging team as an Inside Sales Representative at our Spearwood site in WA

The key focus of this role will be to:

  • Proactively drive sales growth through existing enterprise customers and develop new sales opportunities
  • Develop strong, trusted relationships with existing and new customers
  • Provide internal support around the onboarding of new customers and new work process
  • Making a high volume of customer calls per day - based on customer spend and order frequency
  • Perform relevant background research on customer accounts
  • Utilise our CRM system (Microsoft Dynamics) to manage and record interactions with customers

Discover Yourself….

We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

For this role we would ideally like you to have:

  • Experience working in sales and/ or a customer service environment (experience in tele-sales or call centres would be viewed favourably but is not essential)
  • Excellent phone manner and written communication skills
  • A positive attitude and a strong customer-centric mindset
  • Confident, engaging, friendly, a great communicator and pleasant mannerisms, with ability to remain calm under pressure.
  • Self-motivation, initiative, tenacity, and good listening skills
  • Packaging experience would be highly regarded, but is not essential

Discover more… by visiting our website at

If this sounds like the opportunity for you apply now

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