Transformation Program Manager
5 days ago
Transformation/Implementation Manager - GenAI Solutions
Location:
Sydney
About the Company
Our client is a next-generation GenAI technology firm empowering organisations to harness the power of artificial intelligence and data-driven insight. Their proprietary AI platforms transform complex data into intelligent decisioning tools - enabling smarter, faster, and more confident outcomes across industries.
About the Role
We're seeking a
client-facing Engagement Manager
to lead delivery and relationship management for key clients within the financial services sector. Based in Sydney, this role is ideal for a data-savvy professional who can bridge the gap between technical development teams and business stakeholders - ensuring seamless implementation and long-term success of advanced GenAI solutions.
As the primary point of contact for enterprise clients, you'll oversee end-to-end delivery - from solution design through to implementation, maintenance, and optimisation - while ensuring exceptional client experience and commercial outcomes.
Key Responsibilities
- Serve as the client engagement lead and trusted advisor for enterprise accounts.
- Manage the delivery and implementation of GenAI-driven solutions, ensuring both technical and business objectives are achieved.
- Translate complex data and AI insights into clear, actionable recommendations for non-technical stakeholders.
- Act as the conduit between clients and internal technical/product teams, aligning solutions with client needs.
- Drive adoption, utilisation, and measurable business value from GenAI products.
- Oversee project plans, milestones, and stakeholder expectations.
- Identify opportunities to deepen client partnerships and expand commercial value.
About You
- Strong experience in consulting, client delivery, or engagement management within a data, AI, or technology-led environment.
- Proven ability to bridge business and technical discussions with clarity and confidence.
- Deep understanding of data concepts and emerging AI technologies.
- Excellent project management and stakeholder engagement skills.
- Exceptional communication, problem-solving, and influencing capability.
- Commercially astute and comfortable representing a growing, innovative brand.
- Experience from Big 4, tech consulting, or a similar advisory environment is highly desirable.
- Adaptable, self-driven, and comfortable operating in a fast-paced, high-growth setting.
Why Join
Join a business at the forefront of AI transformation - partnering with leading financial institutions, shaping the next generation of intelligent systems, and driving meaningful innovation in the way organisations leverage data.
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