Product Health Specialist
2 weeks ago
Posted Date: 25 Sept 2025
Location:Mt Thorley, NSW, AU, 2322
At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO , access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.
Are you ready to take your technical expertise to the next level? WesTrac is seeking a passionate and driven Product Health Specialist to join our team in Mt Thorley, specialising in Underground Hard Rock Vehicles (HRV) and Elphinstone.
Reporting to the Product Health Manager, you'll play a key role in driving fleet performance, reducing Total Cost of Ownership (TCO) for our customers, and leading continuous improvement initiatives. This is a Monday to Friday role, based primarily at our Mt Thorley branch.
What You'll Be Doing
- Build strong relationships with internal stakeholders and Caterpillar technical teams.
- Provide expert guidance to site performance specialists and frontline teams on technical issues.
- Utilise advanced Condition Monitoring tools—including SOS reports, electronic data, inspections, and repair history—to proactively recommend maintenance and operational improvements.
- Drive fleet performance strategies to optimise machine reliability with key focus on uplifting physical availability and reduce TCO
- Own and resolve technical issues related to HRV and Elphinstone products, ensuring timely customer outcomes.
- Lead Continuous Improvement projects in collaboration with Caterpillar, WesTrac teams, and customers.
- Develop and implement Life Cycle Cost (LCC) strategies for components and machines, supporting sales contracts and agreements.
- Support New Product Introduction (NPI) processes and manage complex cross-functional projects.
Skills & Experience
- Mechanical Trade qualification (desirable)
- High level of customer service skills with the ability to build and maintain successful working relationships
- Demonstrated analytical and problem-solving skills to effectively resolve issues
- Excellent communication skills (verbal, written and interpersonal)
- Intermediate computer literacy skills – MS Office, email, Internet based applications and mobile devices
- Knowledge and experience of CAT Diagnostic tools and CAT Information systems is highly desirable
Why join WesTrac?
- Job security and serious potential for career advancement
- Competitive remuneration
- Fitness Passport for the whole family
- Annual Remuneration and performance review
- Generous relocation assistance for eligible candidates
- Income protection with 24/7 coverage
- 12 weeks paid parental leave (primary carer)
- Online Learning Library to support your continued development
- program - work alongside your mates and receive up to $3000
- Novated leasing options
- Purchased Leave program
- Opportunities for growth and development
- Employee Wellness Program
- Discounted private health insurance
- Made for More Rewards - discounts with major travel and retail brands
If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link. For further information regarding this role, please contact Kate or our Recruitment Team on and quote. Req number: 4627.
-
Product Health Specialist
6 days ago
Mount Thorley, Australia WesTrac Full time**Posted Date**:25 Sept 2025 **Location**:Mt Thorley, NSW, AU, 2322 **_At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737,...
-
Product Health Specialist
3 weeks ago
Mount Thorley, Australia WesTrac Full timeAt WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to...
-
Yancoal Tyre Performance Specialist
2 weeks ago
Mount Thorley, Australia Otraco Full timeOtraco International is the world's leading provider of Earthmover/Off-road tyre management services to the mining industry. For over 50 years our world-class credentials are based on a proven ability to reduce the cost of earthmover tyre operation for major, blue chip, mining companies while maximising productivity and enhancing safety. For over 50 years,...
-
Product Support Advisor
4 days ago
Mount Thorley, Australia Liebherr-Australia Pty. Ltd. Full time**Liebherr Mining** is seeking experienced **Product Support Advisor** to join our team at customer mine sites at Mt Arthur South. In this role, you'll provide field and technical support to our customers, ensuring their Liebherr excavators operate at peak performance. You'll be a problem-solver, a skilled technician, and a trusted advisor, collaborating...
-
Staff Specialist
5 hours ago
Wagga Wagga NSW, Australia NSW Health Full time $186,000 - $229,825 per yearPosition Title: Staff Specialist – PaediatricsEmployment Type: Staff SpecialistRemuneration: Staff Specialist (Level 1) | $186, $229,825.00 per annum, pro rata (IB2023_037)Location: Wagga Wagga Base HospitalRequisition ID: REQ613184Applications Close: 23 November 2025Apply via eCredential hereThis position qualifies for incentives under the NSW Rural...
-
Creative Production Specialist
2 weeks ago
Rhodes NSW, Australia Rebel Full time $60,000 - $90,000 per yearWork options: HybridWork flexibly with our hybrid model: part in-office for collaboration, part remote for focus.End-to-End Ownership – You'll be the central driver ensuring campaigns move from concept to market, managing timelines, budgets, and workflows with autonomy.Creative Studio – Be at the heart of rebel's creative studio, assisting Creative...
-
Perioperative Productivity Coordinator
2 weeks ago
Mount Lawley, Australia St John of God Health Care Full timeYour role at St John of God Mt Lawley Hospital This is a pivotal role in generating revenue (via additional patient activity) and efficiency (via list optimisation) for the Hospital. The post-holder will build strong relationships and work effectively with a range of important stakeholders including: visiting medical officers (VMO’s), their Practice...
-
Service Technician
6 days ago
Mount Thorley, Australia Komatsu Full timeThe Opportunity: Due to growth within the business, our Mount Thorley branch has a permanent full-time position on offer for an experienced Service Technicians who specialises in component overhauls. Working as a components specialist Service Technician, your role will see you carrying out disassembly, inspection and assembly of Komatsu's world-class large...
-
National Product Specialist
5 hours ago
Sydney NSW, Australia QBE Full time $80,000 - $120,000 per yearPrimary DetailsTime Type: Full timeWorker Type: EmployeeLocation: Sydney or Melbourne12-month fixed term contractFull-time hoursHybrid workingThe opportunityAs a National Portfolio Specialist within the Chief Underwriting Office, you will report to the National Manager Portfolio Underwriting Support. In this role you be responsible for a wide variety of...
-
Staff Specialist
2 weeks ago
Griffith NSW, Australia Murrumbidgee Local Health District Full time $262,000 - $323,777 per yearThis position qualifies for incentives under the NSW Rural Health Workforce Incentive Scheme, including up to $10,000 sign on incentive, and up to $5,000 each year (incentive value dependent on full-time equivalent, position and location). Find out more herePosition Title: Staff Specialist – General MedicineEmployment Type: Permanent Full-timeRemuneration:...