Phone Sales Consultant

About SEEK

SEEK's portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK's purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

About the role 

This is a 12 month fixed-term contract opportunity. Reporting to the Sales Manager, you will be an integral part of the Commercial function for SEEK. This role is a pivotal position for an internal start-up, supported by the additional resources and opportunities of being part of the SEEK Group.

You will focus on engaging with small to medium-sized enterprises with differing hiring requirements to understand their challenges and successfully convert them to pilot programs  to help them achieve their goals of hiring a great candidate. It is suited to someone who enjoys the challenges of developing a career in Sales, likes to be deeply embedded in the business, thrives in a fast-paced environment, and embraces continuous learning.

Key Responsibilities

As a phone-based Sales Consultant, you will be responsible for calling, qualifying and closing sales opportunities with existing and new SME clients. Supporting the team objective of accelerating growth, your role is accountable for the following:

• Engaging with SME businesses through a high volume of daily outbound sales calls, with a key focus on understanding their hiring challenges and selling the Recruiter Network solution.
• Perform effective discovery to uncover and understand the customer's needs, ensuring recommendations are best fit for their individual business requirements.
• Leverage strong influencing and negotiation skills to provide strategic consultations, address concerns proactively, optimize timelines, and drive results.
• Utilise a fundamental understanding of the SEEK platform as well as current market trends and incorporate these as appropriate in client conversations.
• Drive continuous improvement through a proactive focus on individual and team performance. Actively contribute to a positive team culture by sharing insights and ideas and collaborating with your team mates to drive best practice

Skills and experience 

• High energy individual who contributes to fun and supportive team environments.
• Can build rapport quickly over the phone, effectively negotiate and overcome objections, and drive mutually beneficial outcomes through consultative selling
• A highly motivated self-starter with a competitive drive to meet/exceed sales targets.
• Excellent influencing and negotiation skills, with demonstrated success in using these to drive successful outcomes for customers, partners and the organisations you have worked for.
• Comfortable with ambiguity, with a demonstrated ability to be flexible and adapt quickly in a constantly changing environment.
• Relevant experience in phone-based sales positions, including customer-focused solution sales.
• Proven ability to manage high-volume of leads, maintain a sales pipeline, and meet/exceed sales targets in a fast-paced environment.
• Experience in the Recruitment industry, HR tech, and/or marketplaces is a bonus not essential.

Fixed Term Perks

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role.
• SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050
• SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
• Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
• Professional development sessions with industry leading guest speakers
• Frequent events including sports days, annual Christmas party, hackathon, and trivia
• Free kick-start breakfast every morning and fresh fruit available all day in our offices
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.