Shift Manager
7 days ago
Get Chunky is very excited to announce that we are looking for a Shift Manager to join our East Victoria Park store.
We are seeking a candidate with management experience to oversee and run open, day, and closing shifts at our East Victoria Park location.
At Get Chunky we pride ourselves on hand-making Australia's best gourmet chunky NY style cookies with high quality ingredients sourced from local suppliers.
We are family owned and operated and have a likeminded team who are set on delivering confident, friendly customer service from start to finish.
Job Duties and Responsibilities:
Customers:
Lead by example when it comes to friendly and welcoming customer service
Overseeing any customer enquires or issues with transactions or orders.
Previous experience with grab and go dining preferred
Staff:
Training of new staff during the onboarding process
Manage staff performance through regular feedback, coaching and training
Motivating staff to uphold our culture and values, to foster a positive and inclusive work environment
Operations:
Ensuring that the FOH of each site is well presented, and well prepared for daily service
Baking and prepping of stock items and ingredients for service
Overseeing any requests for ordering of ingredients and packaging
Overseeing all staff on site, and allocating tasks and needed
Assisting with rostering issues such as shift swaps or covers in our rostering software
Liaise with suppliers over ingredients or inventory when required
Expected Skills/Qualifications
Experience in a similar role
Excellent interpersonal communication skills, and a keen eye for detail
Ability to multitask and problem solve on the go
Ability to remain calm when working under pressure
Proficient with Excel
Experience using Tanda preferred
Experience with managing, leading, and training staff
Flexibility to work weekdays, weekends and nights
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