Customer Service Coordinator

1 day ago

Mount Isa City, Australia Coates Full time $60,000 - $80,000 per year

About us

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here…

  • Permanent, full-time position
  • Grow your career at Coates
  • Monday to Friday – 6:30am start with flexibility for the right candidate

As the first point of contact for customers at Coates Mt Isa, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You'll enjoy variety in your role including:

  • Addressing customer needs in person, by phone and email
  • Generating hire schedules, quotes, and invoicing
  • Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
  • You may also occasionally need to assist customers and colleagues in the yard with loading equipment

What you'll get in return

We provide our team with a wide range of perks and benefits, including:

  • Development and career progression pathways
  • Flexible working options available—let's discuss what works best for you
  • Access to our employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

What you'll bring to the role

  • Previous face-to-face customer service experience
  • A desire to provide amazing customer experience
  • General computer skills (MS Word, Excel, Outlook)
  • Capability to learn and absorb technical information

If you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit to learn more about our values and opportunities.

Unlock your next career opportunity – apply today

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.

  • Project Coordinator

    2 weeks ago

    Mount Isa, Australia North West Hospital and Health Service Full time $90,000 - $120,000 per year

    North West Hospital and Health Service (HHS)Unique locationsFriendly communitiesRegional, rural and remote $$$ incentivesWorking with usTax savings through salary sacrificing options are also available.4 weeks p.a. recreational leave with 17.5% loading bonus12.75% employer contribution to superannuationProfessionally, our HHS values professionalism,...

  • Customer Service Advisor

    1 week ago

    Mount Isa, Australia Department of Transport and Main Roads Full time $60,000 - $90,000 per year

    Former Customer Services Branch -TMRThis position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position. ...

  • Customer Service Manager

    23 hours ago

    Mount Isa, Australia ATOM Supply Full time

    We are looking for a Customer Service Manager, to lead, coach and develop our internal Sales team located in Mount ISA, QLD. This is an exciting opportunity to work in a busy office environment in a role where you can demonstrate your passion for exceptional customer service and lead team.Reporting to the Branch Manager you will;Deliver and maintain high...

  • Part Time Customer Service

    1 week ago

    Mount Isa, Queensland, Australia Telstra Business Technology Centre Perth South Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date14 Nov :59pmJob TitlePart Time Customer Service & Sales Consultant MT ISAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...

  • Part Time Customer Service

    1 week ago

    Mount Isa, Australia Telstra Full time $60,000 - $80,000 per year

    Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Telstra Store Mount Isa, Queensland is hiring a Retail Consultant to join the team on a Part Time basis. Working in a...

  • Clinical Nurse Continued Care Service

    1 week ago

    Mount Isa, Australia North West Hospital and Health Service Full time $90,000 - $120,000 per year

    North West Hospital and Health Service (HHS)Unique locationsFriendly communitiesRegional, rural and remote $$$ incentivesWorking with usFor 1 year will get you an isolation bonus of AUD$3,500. If you stay for 2 years you will get AUD$10,500… and for your 3rd year (and every year after that) you will get AUD$7,000.12.75% employer superannuation...

  • Support Coordinator

    7 days ago

    Mount Isa, Queensland, Australia Selectability Full time $41,576 - $53,100 per year

    About the roleAs a Support Coordinator you will work closely with participants to navigate the NDIS and interpret their individual packages; it is your role to ensure they are getting the most out of their NDIS plans. The key responsibilities of a Support Coordinator include, but are not limited to:supporting and empowering participants to make their own...

  • Coordinator - Industrial Blasting & Painting Workshop

    7 days ago

    Mount Isa, Australia Procoat QLD Full time $60,000 - $80,000 per year

    About the role We are seeking an experienced Coordinator to work in our Industrial Blasting & Painting Workshop in Mount Isa, Queensland. As the Coordinator, you will play a key role in assisting in the efficient and effective operation of our workshop, which provides high-quality painting and blasting services to a range of industrial clients. This is a...

  • Support Coordinator

    7 days ago

    Mount Isa, Queensland, Australia Selectability Full time $60,000 - $80,000 per year

    About the roleAt selectability, we are dedicated to empowering communities and enhancing individual well-being. We are seeking passionate support coordinators to join our dynamic team. Based in Mount Isa, Doomadgee, Mornington Island, and Normanton, these roles focus on delivering life-changing support programs to those in need.Key responsibilities include...

  • Support Coordinator

    5 days ago

    Mount Isa, Queensland, Australia Selectability Full time $60,000 - $80,000 per year

    About the roleAt selectability, we are dedicated to empowering communities and enhancing individual well-being. We are seeking passionate support coordinators to join our dynamic team. Based in Mount Isa, Doomadgee, Mornington Island, and Normanton, these roles focus on delivering life-changing support programs to those in need.Key responsibilities include...