Medical Receptionist

ELLEN HEALTH is a fully accredited general practice located in the heart of Fremantle. We have a busy reception team supporting 25 part time practitioners. We are currently looking for another team member who enjoys the fast pace of general practice, has a high focus on customer service and patient interaction, and has a caring and enthusiastic approach to the position. The position is part-time; must be able to start at 7.30am and/or finish at 6pm.

What We Offer:

• Flexible hours to suit your needs; evening and weekend work available
• Work in a modern, newly renovated medical practice in the heart of Fremantle
• A friendly and supportive working environment
• Professional development and training opportunities
• Competitive salary

Tasks and Responsibilities:

• Welcome and assist patients with enquiries and appointments.
• Answer and respond to telephone enquiries courteously and professionally.
• Accurately process patient payments via cash, EFTPOS, and direct bill transactions.
• Ensure the accurate storage and retrieval of patient personal and financial information.
• Support the day-to-day operations of the medical centre.

Essentials:

• The role is patient-focused and requires excellent interpersonal, communication and customer service skills.
• Attention to detail when managing documentation, booking appointments and filing.
• We utilise a range of medical software which requires strong computer skills.
• You will be working alongside a large, multidisciplinary team; we are looking for a team player with the ability to multitask.
• A positive and can-do attitude.
• You will be available to work either on the weekend or to 9pm at least one day per week.

Highly Regarded:

• Previous experience in an accredited general practice.
• Experience using Best Practice software.
• Retail experience an advantage.

About the Practice:

Ellen Health provides a wide range of medical and allied health services to the Fremantle community. Our mission is to provideexcellence in health care with a personalised service cantered on respect, confidentiality and compassion. We are part of Brecken Health, an independent network of practices proudly owned and run by doctors

Ellen Health is the Winner of the RACGP General Practice of the Year (WA) award for 2021.

To Apply:

To submit your application for this position please apply via Seek with your current CV. Please note that only shortlisted candidates will be contacted.