Operational Resilience Partner

• Location: Melbourne preferred (Brisbane or Adelaide considered)
• Work type: 6-month fixed-term contract
• Work arrangement: Hybrid – 2 days per week in the office

Be at the forefront of shaping operational resilience in a regulated environment.

Join Bupa's APAC Health Insurance Operations team as we embed the strategic CPS230 program across the business.

We're looking for an experienced Operational Resilience Partner who will play a critical role in uplifting our Business Continuity Management (BCM) capabilities in line with APRA's CPS230 standards. This is a unique opportunity to contribute to a high-profile program with board-level visibility and strategic impact.

About the Role

Reporting to the Senior Resiliency Manager, you will be responsible for delivering CPS230-related outcomes across Business Continuity Planning (BCP) and operational resilience, working closely with cross-functional stakeholders and senior leaders.

This role will focus on:

• Developing and maintaining BCP test strategies, schedules, and scripts.
• Establishing disruption tolerance levels for Bupa's critical operations.
• Supporting and advising business units on BCP development and execution.
• Coordinating the integration of BCPs with IT and Operational Continuity Plans.
• Leading scenario-based testing and reporting insights to executive governance forums.
• Providing oversight on third-party resilience alignment and risk mitigation.

Key Responsibilities

• Build and maintain a tailored scenario testing library and detailed test scripts.
• Lead and support BCP test planning and execution across critical operations.
• Facilitate stakeholder workshops to define resilience testing approaches.
• Maintain and update critical operations and tolerance levels in internal systems.
• Analyse test results, provide actionable insights, and track remediation activities.
• Collaborate with business SMEs, Risk, Compliance, and Technology teams.
• Provide subject matter expertise on CPS230, risk management, and business continuity.

About You

You are a collaborative, detail-oriented professional with a strong background in operational resilience and business continuity. You have a natural ability to influence and partner with stakeholders across all levels of the business, and thrive in a fast-paced, compliance-driven environment.

What you'll bring:

• 5+ years' experience in Risk Management, Business Continuity, or Operational Resilience.
• Strong understanding of CPS230 and APRA regulatory requirements.
• Experience developing and testing BCPs in a regulated or complex enterprise.
• Ability to design and facilitate workshops to build test strategies.
• Excellent stakeholder engagement, communication, and analytical skills.
• Experience with process mapping, risk reporting, and issue resolution.
• A proactive mindset with the ability to lead and manage cross-functional initiatives.

Here's just some of what we offer:

• Fully covered health insurance products – peace of mind, on us
• Great discounts on travel, car, and home insurance, plus savings on Bupa services like dental, optical, skin checks, and vaccinations
• Exclusive partner offers with leading brands including Apple, Endota Spa, New Balance, Garmin, JB Hi-Fi, and more
• A wellbeing day off each year – take time to recharge, just for you
• One paid volunteer day annually to support a cause that matters to you

There is nothing half-hearted about what we do at Bupa, Apply now

At Bupa, we are striving to create and sustain a safe and inclusive workplace. We welcome applicants from all cultural backgrounds, genders, and abilities. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.