Business Resilience Specialist

7 days ago

Melbourne, Australia Metro Trains Melbourne Full time

17 May 2025

Melbourne Full Time

Melbourne is Australia’s fastest growing city - a city that is becoming increasingly reliant on public transport networks. Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We are one team, helping to connect and shape a better Melbourne.

Position Purpose Statement

Reporting to the Business Resilience Manager, the Business Resilience Specialist contributes to the development and maintenance of the MTM Enterprise Business Resilience Program and processes. This is a ‘hands-on’ role and primarily includes the development and/or review of plans and procedures, supporting other departments and divisions in their development of emergency management capability and collaborating with emergency services.

About the Role

Some of the duties and responsibilities include but are not limited to:

- Support the Business Resilience Manager in the satisfactory completion of all obligations associated with the designation of the metropolitan rail network as vital critical infrastructure per the Emergency Management Act 2013 and other legal, regulatory and Franchise obligations.
- Coordinate the development, implementation and evaluation of an annual familiarisation program for emergency services, as it relates to their preparedness for emergencies that may occur on the MTM network.
- Implement and support an emergency planning model for MTM stations.
- Develop and report on an emergency management assurance program encompassing related activity occurring at stations, during exercises and after incidents.
- Review and provide feedback on related plans and procedures developed by other departments and divisions.

About You (Key Criteria)

To be considered for this role, you need to demonstrate a range of experience by responding to the following Key Criteria:

- Qualification in Emergency Management, Safety, Risk Management or related discipline
- Minimum of 5 years emergency management experience
- Knowledge of federal and state regulations and legislation that relate to safety and emergency management
- Experience providing service across and working with multiple business areas in a large organisation
- Experience in stakeholder management including the ability to influence without authority.
- Ability to operate under pressure
- Ability to recognise competing requirements and prioritise accordingly

This is a fantastic opportunity to build on the career you've developed and take it to the next level by making a tangible impact that matters.

If what you’ve read resonates with your values, experience and career aspirations, then we want to hear from you

Next Steps

Metro’s commitment to an inclusive workforce

At Metro Trains Melbourne (MTM), we recognise that embracing diversity and fostering an inclusive workplace are vital to our mission and success and will lead us to being a world class rail network. In today’s interconnected and multicultural world, our ability to understand, appreciate, and leverage the unique perspectives of our employees, passengers, partners, and the community is essential for driving innovation and achieving sustainable growth.

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