Retail Media Channel Lead

3 days ago


Richmond, Victoria, Australia Endeavour Group Full time $80,000 - $120,000 per year

Company Description

Let's create a more sociable future together

At Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you

Job Description

  • This is just the start, so dream big
  • Join our dynamic retail media team 'Mixin', supporting the Retail Media Operations Manager
  • Support the team with guidance & mentorship, overseeing end to end delivery off offline retail media campaigns.

As the Retail Media Channel Lead you will play a key role within Mixin Media's Retail Media Operations team.

Acting as the first point of escalation for the Production Ad Ops Specialists and Operations Coordinator, the role provides guidance, mentorship and workflow leadership — while also owning delivery projects and driving process improvements.

In addition, you will be responsible for ensuring consistent, high-quality delivery of offline (non-biddable) media activity across our store network, the role covers formats including Digital Screens, Radio, Sampling, At-Shelf POS, Content Packages, Window Takeovers and Brand Installations ("Magic Moments").

Sound good? Read on

Here is a taster of what you can expect in this role:

  • Oversee the end-to-end delivery of all offline retail media campaigns across formats.
  • Ensure campaigns are delivered on time, to standard and in line with defined SLAs.
  • Act as first point of escalation for the Ad Ops Specialists and Operations Coordinator, resolving issues effectively.
  • Support the Operations Manager in refining workflows and operational processes.
  • Provide coaching, support and informal mentoring to delivery team members.
  • Build a culture of accountability, collaboration, and continuous improvement.
  • Lead by example in ways of working, communication, and problem-solving.
  • Support capability uplift by identifying process or skills gaps and sharing best practice.
  • Own small-to-medium delivery projects (new format rollouts, workflow updates, vendor integrations).
  • Act as traffic manager, balancing workloads and campaign priorities across the delivery team.
  • Support onboarding and ongoing engagement of vendor partners.
  • Ensure adherence to campaign briefing standards, creative timelines, and technical specifications.
  • Oversee proof-of-play and PCA reporting in partnership with production and insights teams.

Qualifications

Now let's talk about you:

  • 4+ years' experience in campaign operations, production, media planning or project/traffic management (retail media or omnichannel preferred).
  • Demonstrated experience mentoring or coaching team members.
  • Exceptional organisational skills with the ability to manage multiple deadlines.
  • Strong attention to detail with problem-solving capability.
  • Ability to balance hands-on execution with leadership responsibilities.
  • Undergraduate degree in Marketing, Commerce, Business or related field, desirable.
  • Experience working with media or print vendors, desirable.
  • Familiarity with offline formats such as digital signage, radio, print, sampling, or experiential is desirable.

The benefits are good too

  • We offer flexible working in every sense
  • An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days
  • Your health and wellbeing is your most important asset, and as one of our valued team members, it's our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone's welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We're all about creating a more sociable future - for our customers and each other. If this job excites you - and you're close-enough on the requirements, reach out, we'd love to hear from you.

You can learn more about working with us on LinkedIn or at 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup



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