Service Manager Organisational Capability and Performance

6 days ago


Spearwood, Western Australia City of Cockburn Full time $80,000 - $120,000 per year

Make an impact

at the City of Cockburn.

The City of Cockburn has an exciting future and is committed to delivering outstanding service and achieving our vision of being the best place to be. To support this, we've strengthened our 'one team' leadership approach and enhanced leadership roles to better serve our community's needs. This is a fantastic opportunity for a passionate Service Manager Organisational Capability and Performance to drive this transformation and play a key role in shaping the future of our city.

We are seeking a dynamic professional who is motivated to be an impactful leader across our business who can empower our people, foster potential and embed business planning principles within our workforce, championing collaboration and organisational performance.

If you are:

  • Structured, analytical and details orientated
  • Empowering and influential
  • Values focused
  • Strategic; and
  • A great communicator

We would like to hear from you

The City

As one of the major coastal cities in Western Australia, Cockburn has it all. With a current population of over 120,000, the City offers an incredible coastline, beautiful beaches and parks, and a growing list of community facilities and employment opportunities.

Our vision of Cockburn, the best place to be helps to shape everything we do, with a focus on delivering for our changing and expanding community. With 24 suburbs, a long history and an exciting future, you're invited to be part of it all.

About the role (Fixed Term 3-5 year contract role)

As the new Service Manager Organisational Capability and Performance, you will use your skills and passion for continuously improving the way that we do business and build the foundation for workforce capability and culture.

You will leave your mark by establishing best practice corporate frameworks and systems that drive organisational performance, making our City 'the best place to be'.

You will be an impact player and an excellent communicator with a demonstrated ability to guide our leadership team through all facets of business planning, organisational development, and organisational performance. You need to be able to make the tough decisions and handle complex and time-critical tasks effectively.

We need to know you will succeed in this role, make sure you demonstrate the following in your application:

  • Track record of building of workforce capability through innovative solutions.
  • Ability to speak to everyone and anyone and are an active listener.
  • Are a planner – you are structured, and outcome orientated.
  • Thinking methodically and analytically are your strengths.
  • Have a love for data, trends and metrics that will actively inform strategic business decisions.
  • Tertiary qualifications and experience in organisational development, business planning and/or management.

Salary and Benefits

A competitive remuneration package will be offered based on skills, experience, and qualifications.

We're offering a range of great benefits:

  • Generous superannuation (up to 16.0 per cent)
  • Professional development opportunities
  • Cockburn ARC membership.

How to apply

Please read the attached position description and selection criteria for a full understanding of the role before applying. Then click on the 'Apply' button on the City's webpage ) and complete the online application.

Please prepare a detailed cover letter addressing how your experience, skills and behaviours make you the best person for the role. Don't forget to attach your current resume.

Further information

Chantelle Hanrahan, Group Manager People and Organisational Performance on ,

Closing date: Friday, 28th November at 4.30pm.

The City of Cockburn reserves the right to commence recruitment prior to this date.

The City of Cockburn is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people of all ages and people with disability.


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