Business Systems Trainer

Business Systems Trainer  - Fixed Term 3 year contract

• Drive change through design and delivery of tailored training programs for CiAnywhere, Microsoft 365, and other systems.

• Flexible work options, super up to 16% + employee perks

• Free Cockburn ARC gym membership and wellness programs

About Us

The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We're a place of experiences, just 20 minutes' from Perth city, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities.

At the City of Cockburn, we're more than just a local government – we're a vibrant, forward-thinking organisation that puts our people first. Our team is united by a shared desire to make an impact by helping to achieve our vision - Cockburn, the best place to be.

The Business and Spatial Systems team are a collaborative, supportive and dynamic group of innovators, problem solvers, and process improvers. We are a partner of choice across the business, known for making things better. We share the load, we participate, and we have each other's backs. And we love any excuse for a morning tea

About the Role

We have a fantastic opportunity for a passionate, collaborative and dynamic expert to take on a newly created systems trainer role:

• Design and deliver tailored training programs for CiAnywhere, Microsoft 365, and other systems.

• Create engaging learning materials - from quick guides to eLearning modules.

• Support onboarding and induction with system training components.

• Collaborate with stakeholders across the organisation to build digital capability.

• Provide expert advice on digital adoption and identify opportunities for improvement.

Reporting to the Digital Applications Specialist in the Business and Spatial Systems team, you'll lead the creation and delivery of structured training programs across a range of applications and become instrumental in managing change for the organisation's migration from TechnoloyOne Ci to CiAnywhere.

This is a fixed-term role for three years, aligned with the CiAnywhere upgrade project. There may be potential for extension, subject to organisational needs.

About you

You're a skilled facilitator who makes technology approachable. You're confident working with diverse audiences and have extensive experience delivering training in complex environments. You understand adult learning principles, instructional design, and change management. You're proficient in Microsoft 365 and business systems and ideally have experience with TechnologyOne.

You hold a Diploma in Vocational Training and Assessment (or related field) and have a strong commitment to continuous improvement and customer service.

Besides demonstrated experience, you'll need to have an open and collaborative mindset and a positive approach.

If this sounds like you, we invite you to apply today and make an impact.

Salary: Starting from $111,671 plus super as per the City of Cockburn Industrial Agreement 2025, Level 7, based on qualifications and experience.

Need more information?  We encourage applicants to read the position description for a full understanding of the role before applying. For a confidential discussion about the role, please contact James Katarski, Service Manager Business and Spatial Systems on

How to apply: Head to the City's web site ), click "Job Vacancies" and "Apply".  You will need to address the Selection Criteria detailed in the Position Description (maximum of two pages). All applications must be made via our online portal.

To be eligible for this role you must be legally permitted to work in Australia. All applicants are required to undergo a pre-employment process which includes a fitness for work assessment, alcohol and drug screening, qualification/licence checks and a Nationally Coordinated Criminal History Check.

Closing Date: Thursday 20 November at 5pm. The City of Cockburn reserve the right to commence shortlisting and close the advertising period early. We are currently not accepting applications from agencies.

We value equal opportunities for all which is why the City of Cockburn strongly encourages candidates from diverse backgrounds to apply. Every applicant is valued here.