Quality and Safety Facilitator

We're on the hunt for a Quality and Safety Facilitator who knows their way around legislation and auditing - but wants to shape safer, smarter workplaces from the inside out.  

As our Safety & Quality Facilitator, you'll help ensure our systems and processes continue to reflect our commitment to safety and accountability while maintaining the integrity of the frameworks that keep our services safe, effective, and person centred.  

About the role

The Safety and Quality Facilitator will provide organised, efficient support for quality, policy, and accreditation systems. In this diverse and collaborative role, your responsibilities will include (but not limited to):

• Develop and review organisational policies, procedures and work practices in line with legislative requirements.
• Review and ensure current operational requirements under the N.D.I.S. Quality and Safeguards Commission, comply with current legislation, including Restrictive Practices.
• Support the Organisation's ongoing N.D.I.S. registration requirements by implementing internal and external auditing as per the audit schedule.
• Maintain Organisation document control systems, system records and databases as required and recommend improvements to systems and procedures.
• Ensure Emergency Evacuation plans are maintained and current across all ARC locations.
• Maintain Incident Management Register ensuring timely processing of incidents and actions.
• Carry out scheduled site inspections across all ARC locations to ensure compliance with WHS legislation and standards.

About You:

• You'll be the heartbeat of our quality safety culture, turning compliance into connection and quality into confidence. Think less clipboard, more collaboration
• Have strong administration skills, with the ability to prepare, edit, and format organisational documents with flair
• You will thrive on detail, organisation, and continuous improvement, and take pride in knowing you are making an impact
• Have demonstrated understanding and/or experience of external and internal auditing processes.
• Have experience with implementing/maintaining Quality Assurance systems.
• You're a natural problem solver with an ability to effectively engage with stakeholders and identify solutions
• Have a high level of understanding of WHS legislation and standards.
• Previous experience in Quality Assurance/ Compliance/ Risk Management or equivalent.
• No NDIS or community services experience required. Just bring your transferable skills, passion and values and we'll be here to guide you

Compliance Requirements

• Be eligible to obtain a Working with Children Blue Card & NDIS Worker Screen (Yellow) Card
• Have a drivers licence and your own vehicle.
• Be willing to complete a pre-employment drug and alcohol screen

Why you'll love working for us

ARC Disability Services Inc. is a community-based organisation with a long history in the Cairns and Far North supporting children and adults who have a disability, their families and support networks. We're proud of the company culture we have built over the last 45yrs+ and we work hard to ensure ARC is a place where people enjoy coming to work every day. This is an amazing opportunity to join a dynamic and well-respected organisation and make a real difference to people living with a disability.  We also offer:

• Professional development opportunities.
• Salary sacrificing benefits.
• Flexible working hours.
• Free Employee Assistance Program.
• Access to Fitness Passport Program.
• Opportunity to undertake ethical service provision in an Organisation that has great culture and invests in its people.
• Full Time Permanent Position
• Wage as per the SCHADS award - Level 5

How to apply

We value diversity and encourage candidates to be themselves, so simply click 'APPLY' with your resume and cover letter introducing yourself.

We also like it when applicants come into the office to introduce themselves, and this could certainly be an advantage to you. Come and say hi to the HR team at 92 Little Street, Manunda.  Applications close 10:00am Wednesday 19th November, or sooner if successfully filled, with a view for the position to as soon as practical.