Diagnostic Technician

At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.

Diagnostic Technician

Gerald Slaven is a well-respected multi-franchise dealership operating across 2 sites in Belconnen and Phillip in the ACT representing Ford, GMSV, Volkswagen, and our newest arrival Chery.

We have an exciting and new opportunity for a Diagnostic Technician to join our team at Gerald Slaven Ford in Phillip in the ACT.

Reporting to the Service Manager this role is responsible for conducting Diagnostics within the day-to-day operations. Using your vast mechanical knowledge and exceptional organisational skills to ensure customer satisfaction and to meet the Dealership targets.

At Eagers Automotive we are working towards our vision of being Australia's most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.

About this role:

• Part of the workshop team
• Create a positive workplace environment
• Coach and mentor workshop staff
• Customer interactions and road-testing
• Quality control
• Comply with manufacturer KPIs
• Diagnostics
• Work with management to achieve business KPIs and targets
• Oversee vehicle repair, procedures and warranty claims
• Provide support with Service Advising and Parts Advising

Must haves:

• Cert III light vehicle automotive
• Minimum 5 years post trade qualification
• Dealership Experience highly regarded
• Ability to demonstrate leadership qualities in a busy fast paced environment
• Ability to interact and engage with Customers
• Team orientated
• Driven to maintain a high standard and reach KPI targets

What's on offer:

• An attractive salary package
• Incentive structure
• Exposure to the latest and greatest way of servicing - be at the forefront of industry change
• Work alongside a team & manager committed to your professional success and development
• Ongoing Brand training
• Access to ongoing professional development and career progression within a national leading organisation
• Ongoing support and mentorship
• A 5-day working week roster
• Clear opportunity for growth with a dealership that rewards excellence
• Exceptional employee benefits

Our dealerships pride themselves on customer service and cultivating a safe, productive and positive work environment. If this sounds appealing to you, please apply today

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner's Mindset | Agility