support officer

TAFE SA

Job reference: 710099

Location: TONSLEY

Job status: Short Term Contract

Eligibility: Open to Everyone

• Work Arrangements: Part time short-term contract until March 2026
• ASO2 salary range $58,709 - $63,154 + super
• Based at Tonsley Campus / Kaurna Country
• View: Role Description

The Opportunity

The Support Officer is responsible for the provision of a wide range of administrative duties, which support the delivery of high-quality education programs. In performing these duties, the Support Officer may, on a day to day basis, support the work of TAFE SA teams and will liaise with a diverse range of key stakeholders.

What We're Looking For

• Relevant experience in providing high quality student/customer centric service in a front-line environment
• Relevant experience in resolving customer queries and escalating where necessary, creating solutions and achieving outcomes for the customer in line with business processes.
• Ability to communicate both orally and in writing, with excellent customer service skills. Work sensitively and effectively with a diverse customer and student cohort, including people with disabilities and from diverse cultural and linguistic backgrounds.
• Ability to prioritise and manage fluctuating workloads, in a high-volume, deadline-driven customer service environment to achieve team objectives.

What You Need to Know

A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.

Please refer to the Role Description for all Special Conditions.

Why TAFE SA?

TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact GO GET IT

Perks & Benefits

Life at TAFE SA comes with perks you'll love:

• Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
• Purchase Annual Leave
• Salary Sacrifice / Salary Packaging options
• Employee Assistance Program (EAP)
• Health & Wellbeing Program
• Flexible work arrangements that support work-life balance conditions
• Inclusive, diverse and collaborative culture
• Career development and progression
• Ongoing professional development opportunities

Ready to Shape the Future?

Click 'Apply', we're excited to hear from you Share your resume and a short selection criteria response (max 3 pages) which addresses the key selection criteria as listed in the role description.

For enquiries, please contact Amanda Butterfield – Team Leader via email at

Inclusion and Flexibility Statement

Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know

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Website: TAFE SA | Website

Applications close: 01/12/2025 11:45 PM

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.