Return to Work Coordinator

7 days ago

Blue Mountains Municipality, Australia Complete Staff Solutions Pty Ltd Full time $90,000 - $120,000 per year

Experienced and competent Return to Work Coordinator required to fulfil the role of Injury and Care Management Business Partner with a community services organisation.

This full-time role can be based from Orange, Bathurst or Dubbo and is able to offer working arrangements of 4 days in-office and 1 day working from home. An initial duration of 8 weeks is being offered, with potential of extending beyond this timeframe.

The primary purpose of this role is to effectively manage work and non-work related injury and illness claims, both physical and psychological, ensuring alignment with Australian Legislation and the organisation's policies and procedures. You will also be responsible for contributing to and driving continuous improvement of the systems and procedures for claims support and management and deliver solutions relating to employee care which support the business services.

Applicants will need to be able to demonstrate the mandatory qualifications and experience of:

  • accredited trained Return to Work Coordinator
  • minimum 3 years' experience as an employer's RTW Coordinator, managing both physical and psychological workers compensation claims, and the development of suitable duties plans (end to end case management)
  • current unrestricted Australian driver licence and willingness to undertake travel in accordance with responsibilities of the role
  • completion of NDIS Work Orientation Module "Quality, Safety and You'

To succeed in the role, you will need:

  • an understanding of and ability to apply current WHS, WC & IM legislation standards, guidelines and risk management principles
  • experience in the development and implementation of new Injury & Care Management tools and programs
  • expert knowledge of current trends and best practice in Injury & Care Management
  • ability to gather and analyse information from a range of sources and formulate effective pragmatic Injury and Care Management solutions to meet business requirements
  • self-motivated and able to work independently on multiple activities, prioritise and adapt to changing conditions
  • well-developed skills in the use of MS Office programs
  • experience in effectively communicating and negotiating with a diverse range of stakeholders at various levels (both verbal and written), including medical and legal practitioners
  • ability to be an active team member

The successful applicant will be required to hold a current National Police Check, NDIS screening check, and a Working With Children Check.

Apply today to express your interest in this opportunity. Any enquiries can be directed to or contact Donna on

This position requires a prompt placement, therefore we will not be able to process applications from any candidates not currently located in Australia.

NOTE: Applicants will be shortlisted based on the content of their resume. Please ensure you upload a current and up-to-date resume.

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