Care Coordinator

Create safe pathways of healing for women and children in a trauma-informed, culturally responsive environment.

At Elouera Women's Residential Service, we provide a safe, supportive, and inclusive rehabilitation environment for women aged 18 and over. We prioritise access for women with children, Aboriginal and Torres Strait Islander women, pregnant women, and those from rural and regional communities across NSW. Children are welcome to reside with their mothers, recognising the importance of keeping families connected during recovery.

We are currently seeking a compassionate and proactive Care Coordinator to join our medium-sized, multidisciplinary team located at the tranquil residential property just outside Orange, NSW.

This newly created role offers a unique opportunity to support individuals with alcohol and other drug (AOD) challenges by ensuring their health and social needs are met alongside their treatment journey.

Your Opportunity

In this role, you will support clients from preadmission through to their stay in the program, ensuring their complex health and social needs are addressed alongside their AOD treatment. You will collaborate with the Elouera clinical team and external agencies to develop and implement initiatives that prevent health escalations and promote holistic care.

Your daily tasks will include coordinating health appointments, liaising with external providers such as GPs, dentists, nurses, and pharmacists, and advocating for clients to reduce stigma and promote empowerment. You will also provide psychoeducation and brief interventions to support clients in understanding and managing their health needs.

Your work will be instrumental in helping clients access timely and appropriate care, while also building their capacity to manage their health independently beyond the program.

This is a part-time role (19 hours per week), based on-site with some flexibility in working days. The gross hourly pay rate for this position ranges between $44.59 and $47.99 per hour plus superannuation and the option to salary package. The salary on offer will be commensurate with the successful candidate's skills, knowledge and experience.

What You'll Bring

You don't need to be an AOD specialist, but experience in community services, mental health, or related fields is essential. Most importantly, you bring an authentic commitment to empowerment, dignity, and holistic wellbeing for all women and their children.

You will also have the following:

• Relevant tertiary qualifications in health, social work, or related disciplines and or extensive relevant experience.
• Demonstrated experience in care coordination, service navigation, or case management.
• Experience working with individuals experiencing significant alcohol and other drug (AOD) and/or mental health issues.
• Proven ability to manage clients with complex physical and social care needs.
• Demonstrated commitment to client-centred care and holistic support.
• Strong interpersonal skills with the ability to relate positively to a diverse range of individuals.
• Demonstrated ability to work collaboratively within a multidisciplinary team environment, alongside proven capacity to work independently with minimal supervision.
• The ability to consult, liaise, and negotiate effectively with hospital and community health providers, General Practitioners, community agencies, and non-government organisations to sustain health outcomes for clients.
• Driver's Licence and Working with Children Check or the ability to obtain this.

To be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977 (NSW) and Section 30 of the Sex Discrimination Act 1984 (Cth).

Why Join Lives Lived Well?

At Lives Lived Well, we're committed to supporting our team with ongoing professional development, a values-driven culture, and opportunities to grow. You'll be joining a team that truly cares and works together to create lasting change.

Your benefits include:

• Additional days of paid wellbeing leave each year
• Ongoing clinical and reflective supervision
• Access to our Employee Assistance Program (EAP) for you and your family
• Salary packaging options to boost your take-home pay
• Access to discounted gyms, pools, and wellbeing services across Australia
• A supportive workplace culture where your voice matters

Our Values:

• We are humble, human, and full of hope
• We show up and share
• We ask: Why not? What's next?
• We strive to leave a positive wake

If you're ready to make a meaningful impact and help people live their lives well, we encourage you to apply and become part of our passionate team.

For more information or to request the position description, please contact Mel Meehan at 

To apply, click 'Apply Now'.

Applications close Friday, 19th September but we will be conducting interviews as suitable candidates are identified.

We are a proud equal opportunity employer.

We strongly encourage applications from people of all backgrounds and identities, including Aboriginal and Torres Strait Islander peoples, individuals with lived experience, and those from culturally, linguistically, and spiritually diverse communities. We welcome women and families of all identities, including those from LGBTIQ+ communities, and people of all faiths, spiritual traditions, or none.

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