Veterinary Clinic Manager

2 days ago

Lake Illawarra, New South Wales, Australia Warrawong Vets Full time $60,000 - $80,000 per year

Clinic Manager – Veterinary Clinic (Casual with potential to Part-Time)

We are seeking an experienced and highly organised Clinic Manager to join our supportive veterinary team. This casual role (with the opportunity to move into a part-time position of 20–24 hours per week) is ideal for someone who enjoys leading people, managing operations, and ensuring a clinic runs smoothly.

While the position is primarily management-focused, flexibility to assist with occasional nursing support during staff shortages is essential.

Key Responsibilities

Team & Culture

  • Lead and support the clinic team in partnership with senior nurses and the business owner
  • Manage staff rosters and holiday coverage to ensure smooth operations
  • Foster a positive, collaborative workplace and support a range of personalities within the clinic

Operations & Systems

  • Oversee clinic accounts and ensure efficient record keeping
  • Maintain accurate leave records and rostering in Deputy
  • Monitor and manage stock levels to keep the clinic well supplied
  • Ensure systems and processes are efficient and support ongoing improvements
  • Assist with payroll processing if required
  • Manage client follow-ups (scheduling surgeries, payments/accounts, complaints, outstanding accounts)

Marketing & Communication

  • Oversee the clinic's marketing and social media presence (day-to-day posting managed by another staff member)
  • Provide input and direction to ensure consistent, professional client communication

Flexibility & Support

  • Provide hands-on nursing support if required during staff shortages
  • Begin transition training in October, with the full role commencing in December
About You
  • Proven experience in veterinary or healthcare practice management (minimum 2–3 years preferred)
  • Certificate IV in Veterinary Nursing or equivalent (highly desirable)
  • Strong organisational skills with exceptional attention to detail
  • Confident in rostering, scheduling, and managing accounts
  • Skilled at balancing multiple responsibilities and deadlines
  • Excellent interpersonal skills, with the ability to manage and motivate a diverse team
  • Flexible, proactive, and hands-on when needed
  • Strong emotional intelligence for handling challenging situations and clients
  • Must be an Australian citizen with full work rights
Why Work With Us

We are a close-knit, supportive team that genuinely cares about each other. Our clinic has strong systems in place to keep day-to-day operations smooth. We value work–life balance, and it's very rare that overtime is required.

If you're looking for a workplace where teamwork, trust, and wellbeing are valued as highly as excellent patient care, you'll feel right at home with us.

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