Outbound Sales Specialist

1 day ago

Melbourne, Victoria, Australia Stanley Black & Decker, Inc Full time $60,000 - $90,000 per year

Outbound Sales Specialist – Box Hill/Hybrid- Full Time

Make Your Mark. Shape Your Future

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, IRWIN, CUB CADET, STANLEY, and BLACK+DECKER.

The Job

As the national Outbound Sales Specialist , you will be part of our Field Sales Team working from our Box Hill office. You will play a vital role in driving revenue growth by making proactive outbound calls to existing and potential customers, promoting our product range and campaigns, and supporting our field sales team by qualifying leads.

Your duties will include:

  • Making outbound calls to existing and prospective customers to promote products and current offers
  • Responding to customer inquiries and converting leads into sales opportunities
  • Maintaining accurate customer records and sales activity in CRM systems
  • Achieving or exceeding monthly sales targets and KPIs
  • Supporting the field sales team by qualifying end-user leads and ensuring follow-up
  • Building strong customer relationships through professional and proactive communication

The Person

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it.

You will also have:

  • Proven experience in outbound or inside sales, call-centre sales or customer service with sales KPIs
  • Strong communication and relationship-building skills with a customer-first mindset
  • A proactive, results-driven attitude with resilience to handle objections and meet targets
  • Good organisational skills with attention to detail when maintaining records and following processes
  • Intermediate MS Office skills (Excel, Outlook, Word)
  • CRM experience desirable (e.g. Salesforce, SAP)

You will Get

  • Discounts on Stanley Black & Decker tools and other partner programs
  • Additional Parental Leave Benefits
  • Additional leave: Annual Mental Health and Wellbeing Day
  • 1 day volunteer leave with Disaster Relief Australia
  • Ability to join WHEREFIT (gyms, activewear, food discounts among others)
  • Access to LinkedIn Learning

And More

Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera, and online university.

Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.

Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices

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