Sales Account and Relationship Manager

1 week ago

Epping, Victoria, Australia WIAG GLobal (Wine In A Glass Pty Ltd) Full time

This is a hands-on wholesale and channel development role, focused on execution, consistency, and repeat ordering — not cold calling or speculative new-business chasing.

You will manage existing domestic distributors and wholesalers while also progressing new domestic sales channels where WIAG's established single-serve format is well suited to operationally constrained environments such as liquor retail groups, airlines, events, venues, and no-glass environments.

The emphasis is on converting genuine interest into structured, repeatable business, rather than one-off wins.

The role reports directly to the Managing Director.


Key responsibilities
  • Manage and service existing domestic distributors and wholesalers
  • Drive consistent reorder cadence and volume growth across accounts
  • Support the introduction of new SKUs into existing wholesale channels
  • Identify and progress new domestic sales channels aligned to WIAG's format (e.g. retail groups, airlines, events, venues, hospitality operators)
  • Manage new channel opportunities from initial engagement through first and subsequent orders, ensuring commercial discipline and long-term viability
  • Conduct planned visits to liquor stores and banners that have expressed interest in ranging WIAG products, in coordination with wholesale partners
  • Coordinate with operations to support onboarding, forecasting, and supply planning
  • Monitor sell-in performance, order frequency, and account trends
  • Resolve day-to-day account issues efficiently and professionally
  • Maintain accurate CRM records and sales reporting

What this role is not

This role does not include:

  • Pricing or contract negotiation authority
  • Strategic sales or brand planning ownership
  • Managing staff or sales teams
  • Ownership of eCommerce or direct-to-consumer sales operations
  • High-frequency route sales or merchandising-heavy activity
  • Pure "hunter" style new-business development

This is an execution-focused channel role designed to professionalise domestic wholesale performance.


Remuneration

This role offers a base salary (inclusive of superannuation) together with a car allowance and a performance-based commission structure.

The commission structure is designed to reward consistent wholesale and distributor performance, account growth, and execution quality rather than speculative new-business activity

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