Service technician

4 days ago

Williamstown North, Australia E80 Group Pty Ltd Full time $70,000 - $80,000 per year

Job Title: Mechanical Engineering Technician/ Automation Technician

Job Description:

The Mechanical Engineering Technician will be responsible for ensuring the efficiency and reliability of equipment through regular inspections, maintenance, and troubleshooting activities. The successful candidate will foster strong relationships with customers, manage on-site operations, and contribute to the overall success of E80 Group by leveraging their technical expertise and problem-solving skills.

Key Responsibilities:

  • Ensure the efficiency of equipment through regular inspections and maintenance.
  • Perform corrective maintenance and troubleshooting activities on equipment to maintain optimal performance.
  • Execute preventive maintenance activities according to maintenance plans.
  • Report performed activities and system performances to the Customer and E80 Group.
  • Foster strong relationships between the Customer and E80 Group based on trust, technical results, and reliability.
  • Serve as the point of contact for problem-solving, organizing on-site and remote operations, and managing the supply and delivery of spare parts.
  • Participate in periodic meetings with customer representatives.
  • Report anomalies and corrective actions to E80 Group.
  • Conduct on-the-job training for the Customer's personnel on equipment and processes.
  • Promote improvement activities, modifications, and system or equipment extensions in collaboration with the Direct Manager and Area Manager.
  • Manage spare parts inventory, suggesting reorder points and purchases as needed.
  • Organize and manage the maintenance area, tools, and equipment.
  • Ensure compliance with required security documentation and safety standards.

Technical Requirements:

  • Formal qualification in Mechanical, Electromechanical Engineering or Industrial Automation; or a relevant trade qualification
  • Minimum two years experience as an automation, mechanical or electromechanical technician
  • Experience within the automation industry preferred
  • Proficient in reading and interpreting electrical, hydraulic, pneumatic, and mechanical drawings.
  • Demonstrated knowledge of Siemens PLC
  • Experience in providing technical pre- and post-sales support, including training and customer support.
  • Competence in organizing, executing, and documenting service and application planning.
  • Ability to support quality assurance and product management in creating internal standards.

Soft Skills Requirements:

  • Desire to make a difference and represent E80 Group positively in front of the Customer.
  • Excellent communication skills and strong autonomy.
  • Proactive with outstanding problem-solving abilities.
  • Strong critical sense and curiosity in learning new technologies and managerial aspects.
  • Ability to work under pressure and demonstrate stress resistance.
  • Fluent in English (both spoken and written)

Required Experience:

  • Demonstrated expertise in service and application activities
  • Experience in organizing, executing, and documenting service and application deployment planning
  • Strong fault-finding and problem-solving skills
  • Skilled in preparing and organizing in-house application activities according to application concepts
  • Proficient in training and supporting customers
  • Proven ability to independently derive appropriate measures in case of malfunctions.

Job Types: Full-time, Permanent

Pay: $70,000.00 – $80,000.00 per year

Experience:

  • electrical-mechanical troubleshooting: 2 years (Preferred)

Language:

  • Italian (Required)
  • proper English (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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