Portfolio Manager

1 week ago

Sydney, New South Wales, Australia BURGEON IT SERVICES Full time

Position: Portfolio Manager

Location: Sydney

Duration: 6months

Detailed Job Description

Demand and Contention Management
.

  • Proactively capture & understand the environment requirements, demand & avoid contention in testing environments under UCQ landscape.
  • Ensure reservations across Environment Groups, System instances and components.

Configuration & Controlled deployment

  • Track deployment status of all UCQ environment resources
  • Identify version deployed and recognize environment drift
  • Implementation plan for seamless deployment activities
  • Seamless deployment activities - Detailed schedules, quality assurance measures, contingency procedures, and post-deployment reviews.

Environment monitoring and self-heal

  • Automated health-check, monitoring and event triggers for critical applications in UCQ test environments (unit, SIT, UAT, regression)
  • Real time status of Test environments for high visibility
  • Continuous improvements to include more touch points for health checks

Centralized Test Batch Operations

  • Centralized E2E Batch calendar catering to all project under Enterprise release
  • Batch execution flow mimicking production to maintain data integrity
  • Reduced online downtime due to reduced number of job executions overall

Test Environment Support/Environment data refresh.

  • Dedicated Environment test support team with enhanced service desk operations and KPI driven management
  • Integration with ITSM/CICD/other tools for managing typical test environment tasks like Data Refresh, Batch Run, and Access Control.

Vulnerability management

  • Co-ordinate and remediate the vulnerabilities detected in test environment servers
  • Ensure the vulnerabilities are remediated within the required timeline.

Must Have Skills:

  • End-2-End Knowledge of ITIL process and practices.
  • Knowledge of ITSM (ServiceNow, JIRA, Remedy, Enov8) and APM (NewRelic, AppDynamics, Splink) tools
  • Should be able to define Environment utilization roadmap aligning to release calendar.
  • Should be able to drive Strategy initiative (Environment Audits, Optimization and Coverage) for Non-Prod environments.
  • Continuous improvement across the enterprise as well as for large programs independently
  • Experience of Client/stakeholder engagement and escalation management
  • Experience of managing Onshore/Offshore delivery model

Nice to Have Skills:

  • Knowledge of DevOps Pipeline and tools
  • Set up and integration knowledge of APM tools
  • Environment provisioning on cloud infrastructure

Minimum Years of Experience :- 15+

Certifications Needed: ITIL

Top 3 responsibilities you would expect the Subcon to shoulder and execute

  • Stakeholder/client management
  • Establish test environment governance through an end-to-end environment management tool
  • Ensure Environment sanity and utilization to its capacity

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